Shirley Ann "Sam" Minehart Email and Phone Number
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Shirley Ann "Sam" Minehart personal email
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My passion for learning and development can be traced back to winning the 7th grade spelling bee. That’s when I discovered that you can find your superpower with study, interactive practice, and authentic presentation. Fueled further by directing theatre productions, I developed leadership skills like providing clear direction, communicating with conviction, meeting goals as part of a team, time management, engaging the audience, and that you can’t always stick to the script.Today, I am a rainmaker, intrapreneur, program manager, and facilitator with over 20 years of results in assessing needs, relationship-building, and solving problems. My love is strategy, developing content, leading creative teams to design and deliver engaging learning experiences using multiple delivery modalities, and ensuring customer success whether B2B or B2C. My purpose is to inspire professional development, delight audiences, and help others discover how amazing they are.- SamLearning and Development Leader with demonstrated results in remote team leadership, learning experience design, learning managements systems, revenue-generation, digital learning, product, program, and project management, content development, e-learning, vendor sourcing and management, technology platform research and selection, content curation, instructor coaching, video instruction, and virtual classroom and webinar planning, production, and hosting.Negotiates contracts, plans and manages budgets, recruits SMEs and training partners, curates content, influences and supports client solutions, takes smart chances, delivers presentations, and collaborates with internal/external stakeholders. Analyzes needs and competitive landscape, and applies creativity and design thinking to develop effective, innovative products and solutions to drive organizational performance and return on investment. Applies grit and customer empathy to fostering growth, ensuring quality, improving NPS scores, and consistently exceeding goals. Values integrity and follow through actions in support of a strong mission and vision. A lifelong learner with a passion for standards conformance, workforce and professional development, certification, and customer success. Experience serving a diverse set of markets including: automotive, aerospace, commercial vehicle, mechanical engineering, electrical engineering, transportation and logistics, quality and business management and auditing, materials and metals, sales, safety, information technology, higher education, risk analysis, leadership, and project management.
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Learning Delivery Lead, Business Transformation And Operations Institutes | Fedex UniversityFederal Express Corporation Feb 2023 - PresentLeads the effective coordination, implementation, delivery, facilitation, and reporting of in-person, virtual, web-based, and blended learning experiences for employees. Leads the delivery of the train-the-trainer curriculum for network-wide facilitators and managers responsible for execution of orientation, onboarding, on-the-job training, and on-going development programs for frontline workers and field leaders. Performs program and change management, content maintenance, consultation, and internal communications for the Package Handler Learning Journey for FXG’s 150,000+ package handlers. Partners with SMEs to enhance transformational learning and leadership experiences to advance the safety, development, inclusivity, and efficiency of operations and corporate leaders. Curates and promotes KPI data and dashboard reports to validate advancement of company priorities. Enables mastery of the Workday Learning learning management system to support organizational and government compliance and audit requirements. Collaborates with regional delivery leads to standardize presentation materials, administration, and delivery processes to promote consistency across a team of FXGU facilitators and learning specialists.
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Manager, Learning Program Management Services | Shared Services | Fedex UniversityFederal Express Corporation Sep 2022 - Feb 2023Newly-created position. Formalized the program management and learning experience design function for the company’s high priority job, safety, and power skills development programs. Directed the content management and maintenance of training products, change management, communication, and project plans, and vendor relationships and contracts. Incorporated quality, efficiency, and cost-effectiveness, in accordance with the organization's policies and ISO standards.
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Manager, Corporate Learning Institute | Fedex UniversityFederal Express Corporation Feb 2021 - Aug 2022Managed and led the department responsible for assessing, crafting, delivering, and measuring learning and development programs in leadership, power skills, and quality driven management (QDM), including orientation, onboarding, on-the-job, ongoing development, and other corporate learning programs. • Worked with internal and external resources to evaluate, craft, create and or collaborate on new and impactful L&D programs that support corporate and field managers. • Led and participated in special and strategic projects to achieve business goals. • Formalized a portfolio of power skills courses including the curation, building, piloting, launch, and evaluation of new courses and facilitator certifications, and the associated IP contracts and vendor management. • Collaborated with the Operations, Safety, and Business Transformation Institutes, Talent Development, and Learning Design and Development teams to build learning journeys to support employee personal and professional development learning journeys. • Coordinated learning experience delivery in cooperation with the Learning Admin Services team, leveraging the SAP Success Factors learning management system.• Developed learning KPIs in collaboration with business analysts. • Managed a team of skilled learning facilitators who deliver content, ensure learner engagement, and increase the soft and hard skill proficiency of corporate and field operations staff.
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Virtual Event Moderator And SchedulerWeb Courseworks Oct 2020 - Sep 2022Madison, Wisconsin, Us• Collaborated with EVP, Product Analysts, Project Manager on client requested live event services• Sourced and onboarded virtual event talent• Managed talent schedule and reconciled invoices• Performed as live, virtual event moderator, operator, and support -
Senior Manager, Learning Experience Design & DevelopmentSae International Jul 2019 - Jun 2020Warrendale, Pa, UsExpanded role. Directed a remote creative, quality control, and learner support team in the design, development, and lifecycle maintenance of professional learning products (ILT, virtual seminars, on-demand courses, microlearning modules, video, blended learning events), with an emphasis on learner-centered experiences. Optimized products to reflect current learning science research, models, and technologies, adult learning theories, and 508 and ANSI/IACET 2018-1 Standard compliance. Balanced cost with quality, content, and level of design as per the product vision and customer requirements. Orchestrated learning experience and technology research, needs analysis, user persona stories, SME contracting, price benchmarking, and LMS, project management, and authoring software sourcing and selection. Liaised with product management, content management, operations, marketing, business analysis, and customer service.• Amplified management of e-Learning portfolio and VILT for technical, research, and academic professionals • Directed continued growth, strategic vision, and execution of e-Learning product lines for 175+ courses targeting an engineering and leadership focused audience• Converted 20+ ILT courses, coached international team of classroom instructors, and trained staff on virtual and hybrid delivery modalities in response to COVID-19 disruptor• Unified 11-member, geographically dispersed learning experience design team as well as external development, software, and voiceover vendors• Conceived and created Virtual Instructor Zone for efficient onboarding and communication to 1099 instructors -
Senior Product/Portfolio Manager, E-LearningSae International Dec 2018 - Jun 2019Warrendale, Pa, UsPromoted from previous position. Created and executed short- and long-range strategic and business plans for growth of technical e-Learning programs, products, and corporate licensing. Built and forecasted product and portfolio revenue and expense budgets. Guided a remote, nine-person instructional design, development, and customer support team to design, write, produce, deliver, evaluate, and increase satisfaction with computer-based training, webinars, online seminars, videos, blended learning solutions, and internet forums for adult learners. Contracted, trained, and mentored advisory panels, technical committees, volunteers, and contractors. Wrote promotional descriptions and created product line marketing plans and strategies with Marketing Department and external agencies. Conducted benchmarking and sales reporting and analysis. Researched feasibility and marketability of new products by studying industry trends.• Acquired, migrated, managed, and maintained profitability portfolio of international standards courses in addition to SAE-Produced and Third Party e-Learning products• Spearheaded shift to intellectual property ownership model while refining royalty-based/shared IP ownership model• Selected for and served on a six-person Strategic Planning Sub team that worked with Gartner and reported to, facilitated, and advised C-suite on long range planning initiative• Established and improved pricing, policies, process flow and packaging to increase sales, efficiency, and Net Promoter Scores• Created evaluation mechanisms, learner and content issue-tracking processes and post-program reports to monitor, aggregate and address indicators of program, instructor, learning material and media quality
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Senior Product Line Manager, E-LearningSae International Jan 2014 - Nov 2018Warrendale, Pa, UsPromoted from previous position. Led the strategy, research, design, development, delivery, evaluation, and lifecycle management of e-Learning products in a manner that generated revenue, minimized expense, and achieved or exceeded customer expectations. Served on Senior Management Team with Director of Learning and Classroom Product Line Manager. Authored and executed strategic business actions and annual product plan for program scheduling, logistics and delivery, pricing, packaging, promotional, and end-of-life decision making. Planned and forecasted the budget goals/targets for five e-Learning product lines and each product therein. Supervised, mentored, trained, and managed performance of seven instructional designers and developers, technology managers, operations and support specialists, writers, and technical illustrators, as well as project managed deliverables, deadlines, quality standards, and processes. Acquired new talent and external vendors. Researched, analyzed, and targeted new, marketable technical content. Monitored and analyzed e-Learning trends and innovated product enhancements. Collaborated with and prioritized expectations of stakeholders (Department staff, Directors, Marketing, Sales, governing committees, external consultants) when introducing new e-Learning products and corporate delivery and bundled solutions.• Participated on Executive-level Acquisition Team and managed instructors, website, and training products acquired• Explored, identified, negotiated, and contracted new content sources and training partner relationships• Scoped the Learning Management System and supervised and directed work of the LMS administrator to ensure e-Learning and program administration needs were addressed• Launched platform and processes for learning customer support, cutting response time in half • Conceived and created Web Seminar Instructor Zone for efficient onboarding and communication to 1099 instructors
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Program Manager, E-LearningSae International Dec 2001 - Dec 2013Warrendale, Pa, UsPromoted from previous position. Expanded program developer role to include benchmarking, research, and evaluation, complex project management, operations specialist supervision, expanded delivery formats, learning management system integrations, product marketing, and budgeting.
Shirley Ann "Sam" Minehart Skills
Shirley Ann "Sam" Minehart Education Details
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Duquesne UniversityMultimedia Technology -
Duquesne UniversityCertificate In Instructional Technology
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Gannon UniversityCriminal Justice
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Seneca Valley Jr./Sr. High School
Frequently Asked Questions about Shirley Ann "Sam" Minehart
What company does Shirley Ann "Sam" Minehart work for?
Shirley Ann "Sam" Minehart works for Federal Express Corporation
What is Shirley Ann "Sam" Minehart's role at the current company?
Shirley Ann "Sam" Minehart's current role is Learning and Development Leader.
What is Shirley Ann "Sam" Minehart's email address?
Shirley Ann "Sam" Minehart's email address is sa****@****net.net
What is Shirley Ann "Sam" Minehart's direct phone number?
Shirley Ann "Sam" Minehart's direct phone number is (877) 606*****
What schools did Shirley Ann "Sam" Minehart attend?
Shirley Ann "Sam" Minehart attended Duquesne University, Duquesne University, Gannon University, Seneca Valley Jr./sr. High School.
What are some of Shirley Ann "Sam" Minehart's interests?
Shirley Ann "Sam" Minehart has interest in Butler Little Theatre Group, E Learningguild, Member.
What skills is Shirley Ann "Sam" Minehart known for?
Shirley Ann "Sam" Minehart has skills like Program Management, Strategic Planning, Public Speaking, Project Management, Multimedia, Organizational Development, Event Planning, Product Development, Radio, Leadership, Budgets, Marketing Communications.
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