• Awarded the annual 2021 "We Are Always Improving" Award across all of Finance and Talent Acquisition• Responsible for managing an organization of 5+ employees across varying levels and scopes of responsibility• Oversee creation and implementation of individualized top of funnel recruiting strategies, project management, and sourcing efforts for all Sales and Customer Service roles• Scope of responsibility includes but is not limited to managing application flow, talent technology implementation, recruiter development, and building strong relationships with multiple business partners to hire employees in a high volume environment• Lead roadmapping, launch, and implementation of recruiter interview scheduling technology to all Wayfair field recruiters and created customized training SOPs• Acting liaison for Wayfair field talent acquisition tech tools such as Greenhouse ATS, Grayscale texting platform, and scheduling technology vendors• Influenced talent decisions based on analyzing and presenting hiring data points pulled from Visier, Greenhouse, Workday, Google sheets, and Excel • Innovating to continuously improve candidate experience, obtain actionable feedback, determine areas of opportunity for our team, and pilot new efforts to assist in overall process improvements• Manage the Texas customer service recruiting team to fulfill hiring efforts in both virtual and physical Texas locations

• Acted as a partner, consultant, and advisor to leadership by developing, driving, and executing strategies to recruit talent in a highly competitive market.• Executed top of funnel strategy and interview scheduling for all virtual and physical customer service positions, scheduling an average of over 800 interviews per week across over 200 hiring managers. • Drove the full recruitment life cycle including sourcing, screening, interviewing, evaluating, and offer negotiating processes, while advising business partners on hiring strategy. • Represent Wayfair’s culture by ensuring an excellent candidate experience through transparent communication and timely feedback.• Track metrics and leverage data to drive personal performance and improve overall recruiting efficiency.

• Owned the full recruitment life cycle by executing the sourcing, screening, interviewing, evaluation, offer negotiation, background check, and closing process of a requisition.• Acted as primary point of contact for all fulfillment center leadership positions and warehouse associate roles within west coast hiring efforts• Managed recruiting funnels, tracked recruitment metrics, and shared data for strategic analysis of recruiting campaigns and stakeholder feedback• Communicated and reported hiring progress consistently to stakeholders within both meetings and weekly updates

• Qualified positions with managers to ensure proper candidate selection• Debriefed contractor feedback and interviews consistently to maintain a good understanding of client needs• Instated recruiter internship program and trained new recruiters for permanent position

• Sourced for candidates by means of company recruiting platform, job postings, referrals, and partnering with local trade schools • Provided high volume recruiting by reaching a weekly goal of 50 phone screens • Conducted 15 in house interviews a week to ensure proper screening • Maintained a minimum of 5 candidate submittals a week• Assisted in facilitating onboarding procedures with candidates • Diversified recruiting skillsets by cross recruiting multiple divisions• Proactively submitted candidates for forklift operation, machine operation, maintenance mechanic, general production workers, etc.

Manages Highrise CRM and Mailchimp effortsHandles all global outreach calls and facilitates gotomeeting schedulesAdministrates social media accountsRegulates preparations for all conferences and exposOversees all marketing projects, creates content for weekly email blasts

Handle high volume tasks and assist with daily functions (e.g. preparing press kits, marketing material, waitstaff packets, data entry, copying, filing etc.)Maintain marketing materialsDistribute flyers weekly to all departments on propertyHandle social media accounts and posts upcoming eventsAnswer incoming calls and take messages as neededAssists with maintaining the e-mail list and coordinating bi-weekly e-mail blasts

Managed content and ecommerce items for client websites using wordpress and joomla. Designed marketing and communications materials for print and web.Contributed rich media articles to the company blog that included video and image layouts. Worked as part of a team to market a new software product to schools and universities. Managed company social media accounts and interacted on behalf of the company through social media.

Operated soundboard using NexGen.Voice recorded weekends and weeknights for Planet 102.3 KKPN.Managed KKPN’s website and social media accounts.Edited and produced spots for all stations using Cool Edit.Assisted with promotional remotes at various locations.Aided in company sponsored concerts.Responsible to welcome and sound check celebrity guests.