❖ Collaborate with Product Owners (PO), Subject Matter Experts (SMEs) and Developers, and Engineers to understand the customer and program needs and translate that into the product backlog and facilitate regularly scheduled grooming sessions ❖ Develop, document, and manage the implementation of project plans, processes, and communication standards for SAS solutions and products and O&M activities in consultation with stakeholders and project team members ❖ Elicit customer… Show more ❖ Collaborate with Product Owners (PO), Subject Matter Experts (SMEs) and Developers, and Engineers to understand the customer and program needs and translate that into the product backlog and facilitate regularly scheduled grooming sessions ❖ Develop, document, and manage the implementation of project plans, processes, and communication standards for SAS solutions and products and O&M activities in consultation with stakeholders and project team members ❖ Elicit customer requirements using techniques such as interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis ❖ Proactively manage changes in project and product scope. Identify potential risks and devise and track risk response plans. ❖ Define detailed stories with applicable acceptance criteria and business value in collaboration with the Product Owners and technical team. ❖ Facilitate Agile ceremonies such as daily sprint stand-ups, backlog grooming, sprint planning/reviews, and retrospectives ❖ Create an environment of continuous improvement by helping the team identify areas that can be improved and helping the team commit to and deliver improvements in those processes. ❖ Coordinating all SAFe and Kanban events including Pre-PI Planning, Iteration Planning, Daily Scrum meetings, Iteration Reviews, Iteration retrospectives, Backlog Refinement, Planning sessions, and planning trigger meetings. ❖ Identify and troubleshoot obstacles that are blocking the team’s progress. Show less

❖ Spearheaded the inauguration of Agile Working Sessions for my team where Agile knowledge and processes were discussed and later implemented within my department and other teams within the organization.❖ Leveraged metrics like lead time, cycle time, throughput, WIP limit to monitor work progress and recommend changes to improve team performance and predictability. ❖ Coached Agile teams to increase their throughput using techniques including swarming, and high-collaboration approaches… Show more ❖ Spearheaded the inauguration of Agile Working Sessions for my team where Agile knowledge and processes were discussed and later implemented within my department and other teams within the organization.❖ Leveraged metrics like lead time, cycle time, throughput, WIP limit to monitor work progress and recommend changes to improve team performance and predictability. ❖ Coached Agile teams to increase their throughput using techniques including swarming, and high-collaboration approaches such as Paired Programming. ❖ Coached Agile team to increase their throughput using techniques including swarming, and high collaboration approaches such as Paired Programming.❖ Established a Team Working Agreement and ensured team members adhered to it.❖ Mentored the team on self-organization and enhanced collaboration by motivating the team to havecollective ownership and accountability of all stories in the Sprint Backlog❖ Led my team in establishing measurable metrics that allowed us to track the progress of our work more efficiently.❖ Cultivated a fun, welcoming, and collaborative culture by introducing icebreakers and team-bondingactivities like by weekly happy hours using tools like Slack and Teams❖ Nurtured a trusting and safe environment where problems could be raised without fear of blame,retribution, or being judged, emphasizing problem-solving. Show less

❖ Supported two teams of developers to migrate customers from existing Legacy EHR system to a Cloud-based EHR system. ❖ Helped launch the “EHR/EMR Go Live” to the hospital's IT systems. ❖ Worked closely with the Tech Lead and Product Owner to ensure the product backlog was consistently prioritized and healthy enough to provide visibility of the long-term product goal enabling the teams to proactively plan and deliver business value. ❖ Led transition to a Scrumban Agile delivery… Show more ❖ Supported two teams of developers to migrate customers from existing Legacy EHR system to a Cloud-based EHR system. ❖ Helped launch the “EHR/EMR Go Live” to the hospital's IT systems. ❖ Worked closely with the Tech Lead and Product Owner to ensure the product backlog was consistently prioritized and healthy enough to provide visibility of the long-term product goal enabling the teams to proactively plan and deliver business value. ❖ Led transition to a Scrumban Agile delivery methodologies to post initial implementation to address enhancements and defect management. ❖ Contributed to improving end user experience by introducing a pre-review session prior to the SprintDemo/Review meeting, enhancing communication and collaboration between teams and stakeholdersthroughout the transition process.❖ Identified and facilitated the removal of impediments, and coached team members in effective root-cause analysis techniques such as the 5-whys technique, and open Sprint Retrospective discussions to ensure team alignment and process improvement.❖ Managed the team calendar of events by ensuring that all key team members and stakeholders were in attendance. Facilitated Scrum ceremonies and other meetings guiding the attendees and encouraging the adherence of the suggested ceremony timeboxes.❖ Served the Development team in their efforts to deliver value and meet stakeholders’ expectations byconducting effective retrospectives that reflected on the team’s performance, processes, and tools.Resulting in actionable items to implement improvements, and aid in effective removal of impediments. Show less

❖ Assisted senior DBA in cross platform migration from Oracle to PostgreSQL using ora2pg.❖ Installation and configuration of PostgreSQL versions 11 to 13.❖ Managed and monitored the Fairfax County office databases using pgAdmin4 and queried using tools like psql, DBeaver and Sql work bench.❖ Used Unix shell scripting for repetitive tasks.❖ Performed basic tasks on objects such as creating roles, granting privileges, creating roles, creating tables.❖ Checking… Show more ❖ Assisted senior DBA in cross platform migration from Oracle to PostgreSQL using ora2pg.❖ Installation and configuration of PostgreSQL versions 11 to 13.❖ Managed and monitored the Fairfax County office databases using pgAdmin4 and queried using tools like psql, DBeaver and Sql work bench.❖ Used Unix shell scripting for repetitive tasks.❖ Performed basic tasks on objects such as creating roles, granting privileges, creating roles, creating tables.❖ Checking auto vacuum jobs, customized vacuum on certain tables and columns.❖ Performing backups and restoration, compressed (gzip) backups, database or schema refreshes.❖ Worked extensively on performance tuning of queries by maintaining aggregates, compression, partition, indexing, hints, store procedures and statistics.❖ Cloned databases using creation templates and pg_dump for testing purposes.❖ Performed PL/PGSQL errors fixes for application issues. Show less

❖ Assist all users with any logged IT-related incident when called upon.❖ Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications.❖ Install and configure new IT equipment.❖ Resolve incidents and upgrade different types of software and hardware.❖ Resolve incidents with printers, copiers and scanners.❖ Maintain first-class customer service, ensuring all customers are treated efficiently and… Show more ❖ Assist all users with any logged IT-related incident when called upon.❖ Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications.❖ Install and configure new IT equipment.❖ Resolve incidents and upgrade different types of software and hardware.❖ Resolve incidents with printers, copiers and scanners.❖ Maintain first-class customer service, ensuring all customers are treated efficiently and appropriately.❖ Manage user account administration and application assignments. Show less