Patient Services Coordinator
CurrentExperienced dialysis social worker and subject matter expertDeveloped and implemented patient educational materialsDeveloped and implemented social services policies in small dialysis facilityBackground in assisting patients with lifestyle changes and adjustmentsContinual work with patients, families and caregivers regarding patient grievancesAdvocate for patients, families and caregiversDevelops and conducts facility staff in-services & related educational… Show more Experienced dialysis social worker and subject matter expertDeveloped and implemented patient educational materialsDeveloped and implemented social services policies in small dialysis facilityBackground in assisting patients with lifestyle changes and adjustmentsContinual work with patients, families and caregivers regarding patient grievancesAdvocate for patients, families and caregiversDevelops and conducts facility staff in-services & related educational trainingsSupervised social work student interns, including development and implementation of lesson plansInvolved with development and implementation of Patient and Family Engagement Learning and Action Network activities in 2013Participated in the National Patient and Family Engagement Learning and Action Network in 2013Participated in Patient and Family Engagement Learning and Action Network meetings in 2013, 2014 and 2015Coordinates Bi-monthly State Survey Agency conference callsCollaborates with state survey agencies regarding patient grievances and facility issuesParticipated in 2015 Kidney Community Emergency Response exercise as a co-facilitatorParticipation in the South Carolina Post Flood Collaborative project Served in quality circles and regulatory Networks Show less