Sammy Ester Email & Phone Number

Arlington, Va, Us

Baton Rouge, Louisiana, United States

• Improved compliance by clearly explaining objectives and procedures by collaborating with civilians in the local areas. Met 90% of my daily interview goals by working quickly and maintaining strong control over interviews.• Reached out to over 50 individuals per day at home, work, and public locations to complete interviews. Collected personal data such as names, addresses, and religious preferences for state funding use.• Asked questions in accordance with instructions to obtain various classified information. Documented data on paper and entered into government system for compilation and analysis.

Baton Rouge, Louisiana, United States

• Enhanced the product quality by 40% for franchise restaurant. Wrote production specifications outlining optimal methods, expected costs, and itemized requirements. Determined feasibility of implementing design ideas based on factors such as function and serviceability.• Optimized designs by incorporating manuals for marketing, and production departments. Served as a business consultant for franchise companies such as Smalls Sliders in Baton Rouge, LA. • Obtained approvals with polished design presentations to board of entrepreneurs at LSU which consisted of around 20 people. Addressed identified problems head-on with investigations into potential product issues, and sales deficiency. Maintained full compliance with legal, health, and safety regulations. Approached and solved work problems with initiative and sound judgment.

Baton Rouge, Louisiana, United States

• Satisfied over 200 customers per day with fast, friendly, and knowledgeable support. Kept dining areas presentable and customer-ready, quickly handling spills and resetting 10 tables in under 5 minutes. • Supported a team of 6 consistently, helping with hostess, food delivery and bussing needs; enhanced team efficiency by 40% with well-stocked stations and efficient side work (received a bonus of $100); trained new servers in company policies, guest service standards, and best practices.• Increased bill totals by suggesting drinks, desserts, and other add-on purchases; helped customers pair beverages with food orders by offering knowledgeable advice; prepared hot, cold, and mixed drinks for patrons. Entered orders into computer system to coordinate with kitchen staff; reconciled more than $5,000 in cash with kitchen and bar areas as part of closing duties; coordinated more than 350 different orders each day.

Baton Rouge, Louisiana, United States

• Systematized equipment for the Student Union Ball Room by regularly inspecting devices and completing routine repairs, which boosted office efficiency, delivering first-rate administrative support to a staff of 30. In addition, collected payments for services and organized pick-up and delivery of outgoing mail.• Calibrated equipment; diagnosed systems to effectively meet typical demands based on good knowledge of baseline performance and maximum capacities.• Itemized per day 8-10 incoming telephone calls to answer questions, direct callers, and take messages for staff. Maintained office appearance and front desk clean and orderly.

Baton Rouge, Louisiana, United States

• Forecasted 45 calling reports per hour and delivered prepared written technical documentation detailing research findings from interactions including: presenting and handling various clerical tasks, including answering emails and filing paperwork with researched results and descriptions of analyses to the research team.• Offered actionable solutions for customer concerns by following internal database prompts and company scripts, while safeguarding customer data by observing all information security policies and confidentiality guidelines.• Developed and maintained working relationships with 3 lab directors to work closely with project leads and other team members to complete tasks on time.

Computer Software Engineering

Gained technical, creative, and problem-solving talents as a web developer or software developer to support websites, app features.

Bachelor Of Applied Science - Basc, Computer Science

Business/Corporate Communications, 2.9

The knowledge, skills, and abilities gained through this critical field provides me with the foundation to succeed in a number.