Sammy Hart Email & Phone Number

Suffolk, England, United Kingdom

Norfolk, England, United Kingdom

In this role I was responsible for:* Project managing the development of a demand and capacity toolkit and the rollout across the organisation* Co-developing an access improvement strategy* Supporting the organisation in responding to external inspectors and stakeholders* Developing organisational processes and policies for patient tracking* Review policies in line with national best practice, scoring existing policies and outlining recommendations* Approaching trustwide waits and access with a strong equality, diversity, and inclusion mindset* Reviewing national and benchmarking data to make recommendations, ensuring the needs of the population are met in the best and most timely ways possible* Providing expert advice on trustwide data and waiting times* Present findings of projects and research to stakeholder groups* Lead on disciplinary and grievance investigations

Ipswich, England, United Kingdom

Duties include:* Work in partnership with locality/Care Group directorate to provide accurate and useful information to inform performance discussions and contributes to a culture of continuous improvement in performance, quality, and safety. * Ownership of performance reports for the Locality/Care Group and ensuring information is readily available to the board, Care Group directorate, and local managers as required.* Contribute to trust wide initiatives to improve performance, quality, and safety, including nationally driven initiatives.* Be a systems expert for all patient record systems, business intelligence applications, pathway mapping tools, and data analysis tools used within the Care Group.* Lead on data quality for the Care Group including ownership of relevant meetings to drive Care Group improvements.* Lead on Freedom of Information Requests for the Care Group.* Lead on Resilience and Business Continuity Planning for the Care Group.* Be the primary link between the Contracts, Performance, and Information teams and the Care Group directorate. * Be the first point of contact for staff requiring advice, training, or support, relating to performance and data quality within the Care Group.* Create, update, and maintain business processes in line with trust policy for data quality improvement.* Share and promote evidence based good practice with the trust and provide ideas and solutions to trust wide initiatives and blocks to improvement.* Provide complex ad-hoc reporting and analysis for senior managers to inform change planning.* Communicate with and actively influence a range of stakeholders including external commissioners and internal clinical leaders and senior managers. * Take responsibility for and lead on recruitment of key posts in the locality. * Manage own workload and workload of others to ensure continuity of support and that all key deadlines are met.

Suffolk, United Kingdom

Responsibilities Include:* Completion of performance reporting cycle* Creation and analysis of complex analytics to inform high level decisions* Production of performance reports for board, commissioning organisation, and area managers* Creation and ownership of reporting mechanisms across the county* Implementation of systems and processes to improve reporting* Working with all parts of the trust system to implement new requirements as they become necessary including new data collection requirements, new electronic systems, new processes, and national mandates* Being a systems expert and central point of contact for all programs used within Suffolk* Undertaking bespoke ad hoc training with individuals and teams to improve use of key systems* Advising teams on application of process or working with them to ensure process is suitable

Responsibilities include:* Analysing KPI metrics for large locality with multiple service types with individual needs* Creating bespoke reports for different levels of management with quick turnaround, ease of reading and use, and quick reproducibility* Creating large multi-data source reports which have been taking on to trust wide development and formed key responses to CQC action points* Assisting in developing processes for new and existing situations* Constructing process flows for new and existing processes* Delivering training to staff at both ground, managerial, and directorate levels, in systems, processes, and reports* Organising, minuting, deputising, and chairing meetings for internal and external stakeholders* Continual liaison with staff and team leaders to ensure systems are working for them* Constant development of reports and data extracts to ensure they are meaningful and informative to their intended audience* Maintaining close ties with teams to ensure the flow of information is unrestricted to enable rapid response to queries and issues* Holding a good knowledge of locality measures, teams, known issues, and developmental work to respond to queries* Assisting in ongoing project development work to ensure smooth transition of new processes

Ipswich

Responsibilities include:* Prompt and accurate reporting of data to managers and commissioners* Provide analysis of data and improvement suggestions* Implement new techniques and work patterns to improve service delivery* Liaise with other teams and departments to improve relations and shared work* Create forms and manage data collection methods* Correct erroneous data work flagged as breaches by month-end reports* Set up, plan, and run meetings for all levels of staff from directorate to administrative assistants and clinical staff* Induct new staff into work area and provide training where necessary* Train administrative and clinical staff on new procedures and be a focal point for queries around these* Create or learn new systems and their implementation to improve departmental procedure and workflow* Create guides for staff around processes* Map process flow to improve overall work standard* Support clinical, administrative, and managerial staff in providing the best level of care to patients

Ipswich

Responsibilities included:* Data entry and validation* Supporting clinical and managerial staff* Running daily reports and correcting data issues arising from these* Being a systems expert

Colchester, United Kingdom

Responsibilities included:* Supporting patients and clinical staff* Managing patient clinic lists* Bookings and managing clinics* Being the sole point of patient contact for department on both phone and window* Answering patient and relative queries* Performing simple hearing aid maintenance

Bachelor Of Science - Bs, Psychology

International Baccalaureate, 29 Points

Activities and Societies: Options were: - English - Mathematics (Intermediate) - Italian (Beginner) - Psychology - Chemistry - Biology.

Gcses

Activities and Societies: - Science & Additional Science - English Literature & Language - Mathematics & Statistics - Graphic Products.