Sammy Ibrahim Email & Phone Number

Sydney, New South Wales, Australia

• Ensuring that the Group’s Supplier Management and Governance framework is appropriately applied to CSN Suppliers at all times;• Providing guidance and support to stakeholders to ensure the correct Supplier risks and controls have been identified, assessed, acted on and /or implemented in a timely manner;• Completing the due diligence requirements in accordance with the Supplier Lifecycle Policy/Procedures and the Operational Risk Management Framework (ORMF);• Managing Supplier related issues and incidents, including completion of root cause analysis, controls improvement, remediation and documentation of required evidence;• Maintaining an effective Supplier governance control environment, including the performance and build of supplier related controls;• Providing reporting at the CSN Risk Sub-Committee meetings and other forums as required.• Driving continuous improvement of Supplier risk management practices and fostering a collaborative working environment with key stakeholders across the Group and suppliers.• Provide Supplier Risk and Governance SME guidance and support to Control Owners on the effective design of controls for all new and changing processes and operations;• Identifying, initiating and managing actions to mitigate Supplier-related risks and to strengthen controls, including issues identified through Audits and other external processes;• Ensuring that new Supplier-related risks or changes to such risks arising out of projects are clearly articulated and documented, understood by stakeholders and acted on;• Building and maintaining strong relationships with key stakeholders across the Group to enable the success of the Supplier Risk Management and Governance framework in CSN;• Contributing to the lifting of Risk Management capabilities of NQC and CSN colleagues; and• Supporting the EM with leadership of the Risk and Controls Enablement team.

Sydney, Australia

• Maintaining and embedding the Supplier Governance Framework to ensure FAS can demonstrate a clear understanding of risks associated with supplier engagements, and apply appropriate due diligence and controls to manage those risks.• Managing the Risk in Change (RiC) framework across FAS, whilst ensuring the control environment is maintained.• Ensure the implementation and ongoing management of the Operational Risk Framework across FAS and ensure that Operational Risk activities comply with the RBS and Risk Appetite Statements• Manage Issues Management Framework, including audit activity. Ensure issues requiring remediation are appropriately recognized. Track open issues to ensure timely completion, co-ordinate review, investigation and remediation

Sydney, Australia

• Ensure activities align with CBA’s Supplier Governance Framework and the Minimum ongoing Supplier Governance Obligations. • Coordinate with Category Teams the development and implementation of effective Supplier Relationship Management frameworks with critical suppliers. • Advice, coach and support all areas of the Group across all supplier governance activities including managing own allocated activities. • Lead the training activities around the uploading and actioning of tasks associated with obligations management across the Business.• Ensure business stakeholders have a full and comprehensive understanding of supplier risks, and all relevant risk documentation required as part of the Supplier Governance Framework. • Monitor all tasks related to the supplier and ensure annual reviews are up-to-date and actioned on time including managing own allocated activities. • Work with and support all areas of the Group to ensure appropriate management as required.• Direct and manage the development and use of compliance data to manage supplier governance. • Manage the development and implementation of protocols and practices to ensure effectiveness and efficiency of supplier governance activities, from relevant sources including corporate expenditure, supplier information and analysis, and associated industry data.

Sydney, Australia

•Taking ownership of the compliance tool "HIVE" including the administration for Partner Management, manage the business requirements for system improvements, and manage the migration of further suppliers into the system•Perform the key processes within the team including to, on/off board supplier personnel, contract administration (eg Ariba updates), and monitoring and actioning the requests flowing through the Front Door•Ensure all supplier compliance obligations are being met or escalated to the appropriate owner•Assist the business in the governance framework for lower tier suppliers•Fulfill reporting and analytic requirements for the weekly VMB huddle, and for a wide range of stakeholders

Sydney, Australia

• Ensure high quality change outcomes are achieved through the execution of a consistent Change Management methodology across multiple initiatives (including but not limited to outcomes in areas such as impact assessment, learning needs, coaching, behavioural/cultural change, communications and benefits realisation planning)• Consult, engage and partner with key stakeholders in scoping, preparing, managing and reinforcing change across Direct Lending• Develop and demonstrate a detailed understanding of frontline technology, processes and procedures and use this to guide thinking and analysis of change impacts• Determine the level of change that an initiative will impose on the business and accurately assess impacts in terms of people, process, procedure, technology and capacity; not limited to the end user• Regularly seek feedback from internal customers to determine their level of satisfaction and take action to adjust behaviour as required; keep ‘customer’ both internal and external front of mind at all times• Effectively manage own time and monitor resource requirements of initiatives to ensure that work is completed on time and to a high standard, assume responsibility and accountability for successfully completing assigned tasks• Contribute to strategic planning and forecasting

Sydney - Parramatta

• Webchat- assisting customers online, through email, phone and social media. • Problem solving, negotiating and relationship building to assist customers and meet their financial needs• Assist new employees and buddy with them until they are ready to work alone• Completing online applications for customers and cross selling when applicable• Experience working towards targets/KPI's• Ability to work under pressure and multitask • Conducting sales and cross selling workshops

Sydney - Parramatta

• Assisting customers with all their banking needs.• Providing customers with general bank information.• Updating customer profiles and maintaining profile to customers standards.• Resolving all customer issues from within a direct banking call centre e.g. credit cards, statements, net banking and all other enquiries.

Bachelor'S Degree, Bachelor'S Degree In Policing

Higher School Certificate

Successfully completed HSC