• Responsible for sales and account management for the leading diamond technology company • Negotiating complex global deals from lead to post-sales: creating proposals, formulating quotes, and managing launch of cloud based solutions • Head the new product portfolio in the U.S to jewelry retail, and suppliers from single door to 3,000 door chains • Leading the change of the diamond retail market through disruptive technology in light performance, and diamond imagery bringing transparency to everyday consumers• Generating a sales funnel through market research, cold calling, and industry events• Identify and grow opportunities of new and existing accounts by utilizing Salesforce.com to manage daily activity• Creating and implementing training and customization guides for the internal staff and customer base• Travel nationwide representing the company’s mission statement by attending tradeshows, doing seminars, and publication interviews

• Directly managed and increased potential revenue from high-end diamond dealers, and jewelers by developing and providing innovative logistic solutions• Engaged with both the local and global market by coordinating multi-level deals with customers across all major diamond hubs. • Created an account portfolio with 300 customers and a gross revenue of 4.5 million dollars • Exceeded sales quota by 35% year over year for 4 consecutive years• Internally responsible for day-to-day operations including billing, troubleshooting and truck routing for each account working across multiple departments. • Hands-on in all areas of customer service: including customer meetings, product presentation, training, and post-sale management• Was responsible for all new hire training, and direct customer training of all products by building training modules used across the Brinks Global U.S team • Succeed in bringing to market 3 new business products to our customers. • Worked directly with COO, CMO, CFO’s of leading jewelry and diamond companies

- Performed method validation studies to standardize the HPLC for biological sample separation and detection- Analyzed variations of over the counter medications using DAD and UV detectors- Executed liquid and solid phase extractions on acidic, neutral and basic compounds- Created a standardized laboratory procedure to accurately prepare and analyze non-steroidal anti-inflammatory drugs

- Examined cartridge casings and projectiles to develop technique and skill with a comparison microscope- Participated with the use and development of the NIBIN system for firearm examiners- Validated a method in order to use a micrometer for general rifling characteristic measurements- Produced a digital reference catalog for ammunition

- Worked with Forensic Pathologists assisting with autopsies and the collection of toxicology samples- Supported investigators by traveling to death scenes collecting useful evidence and personal information to help establish cause of death- Assisted morgue technicians in preparation/ release and photography during/after an autopsy

- Operated on the field as lead mechanic placing together plumbing pipes, utilizing blue prints and safety procedures- Supervised a large team and insured their safety and tasks were completed to capitalize progress and business

- Served as an administrative assistant, acting as a company representative dealing with bookkeeping and fiscal paperwork- Communicated with Department of Buildings, filling and processing necessary permits