creating educational visual aids

•Streamlined ERP processes: Streamlined in4suite ERP processes and usage by performing an audit that uncovered gaps, duplication of processes and data, undefined user roles, incomplete transactions. •Led successful IT projects: Led the successful integration of ERP with Mpesa mobile payments API. •Improved system uptime and reliability: I initiated a hardware audit which resulted in decommissioning and properly disposal of unsalvageable hardware. I upgraded outdated hardware with faster drives; SSD, Operating Systems & RAM, adopted cloud based solutions for our systems including Office 365, OneDrive, and Azure. •Implemented cost-saving measures; I renegotiated vendor contracts in implementation of structured cabling, CCTV and access control installation. •Improved user satisfaction: We implemented user-centric IT service improvements through more regular training enabling users to troubleshoot and resolves basic issues, opened up communication to include WhatsApp in reporting help desk issues, we personalized support, developed user friendly manuals and increased feedback collection mechanism. •Enhanced Cybersecurity Posture: Implemented comprehensive cyber security measures, including employee training, threat detection systems, threat prevention, and incident response protocols, resulting in a 90% decrease in security incidents.•Successful deployment of In4suite ERP, Palladium POS, HCM, Microsoft 365 and Azure software systems. This involved scheduling training, infrastructure design and setup, testing, defining and setting up user roles and privileges.•Vendor and project Management in system deployment and maintenance•Preparation of IT related reports, Board Papers, documentation & user manuals•Supervision and training of IT staff and End users•Developing, monitoring & reviewing IT budget.• Developing security policy and performing risk assessment, backups, and recovery.

•Managed Complex Projects Successfully – renovation of 33 ABSA Bank Branches in 12 counties in Kenya. Worked mainly at night and on weekends on a tight budget and timeline of only 2 weeks per branch. As a project coordinator, I was in charge of budget, programme of works and negotiated contracts with suppliers.•Achieved Stakeholder Satisfaction: Completed over 50 residential houses in Nairobi. Had regular and effective communication with project owners and all stakeholders for them to understand & manage the project requirements and expectations. Adoption of regular updates throughout the project’s life resulting in Stakeholder Satisfaction.•Implemented process improvements: Identified gaps in existing procedures especially in documentation, adoption of project management software. Reorganized record keeping procedures, empowered staff through regular training on project management software, clearly defined quality control metrics, conflict resolution mechanism and development of standardized templates and guidelines based on past projects to be used across all construction projects. This increased productivity, reduced conflicting roles and duplication of roles by 50%, reduced repeat works by 50% and reducing the overall project cost and time. •Mentored Junior Project Managers: Mentored and coached junior project managers and team members, providing guidance, support, and professional development opportunities within the company. This contributed to building a motivated, skilled and capable project management team within the organization.

•Launched Successful Marketing Campaigns: Led the planning and execution of successful marketing campaigns to promote products or services, increase brand awareness, and generate leads. We participated in industry expos and organized open days showcasing products and services. This increased leads generation by 70% of which some were successfully converted into sales.•Automated business development repetitive tasks by creating tools and redesigning processes. Developed a proposal writing tool reducing the time from three days to less than an hour. Reduced the tender response time from four weeks to 5 days. •Successful organized 3 team building and staff training events in Naivasha, Longonot and Nairobi. This fostered employee unity, productivity, recognition and collaboration.•Conducted a successful feasibility study for a proposed students hostel in Nairobi that involved market survey, research, cash flow projections and deck presentation. •Led teams that responded and won tenders worth over KSH 500 million.Award: • Received Awards or Recognition – top 100 mid-sized company recognition in 2014/2015, 2015/2016, 2017/2018 and runners up real estate excellence awards in 2016,

•Project Manager & System Admin in the successful Implementation of a Real-estate ERP system (In4suite).•Streamlined IT operations.•Recruiting of IT personnel.•Website redesign, email migration and management.•Training ERP users.•Managing the Directors Diary.•Meeting preparation and coordination.

Assistant Management Consultant