As the Data Services and Solutions Lead, reporting to the Senior Vice President of Products, I lead the strategic vision and development of our Community Pass Data Services and Solutions. I drive innovation, enhance our product offerings, and ensure they meet market needs while delivering value to stakeholders. I lead cross-functional teams to optimize product performance, foster growth, and maintain a competitive edge. My focus is on delivering cutting-edge solutions that empower our clients and drive business success.Collaboratively, I have defined long-term solutions in the data services space to foster financial inclusion and solidify Mastercard's position as a market leader. By fostering strategic partnerships and integrating advanced technologies, we are creating an inclusive ecosystem that drives sustained growth and innovation, ensuring our offerings remain at the forefront of the industry.

As the Head of Agriculture Product (Farm Pass) at Mastercard, reporting to the Vice President of Products, I led the development and strategy for our agriculture offerings. I created product action plans based on market research, ensured compliance with Mastercard standards, and drove commercialization efforts. My responsibilities included overseeing the product roadmap, translating business requirements into user stories, and managing a team to develop product documentation and training materials.Additionally, I served as the primary contact for stakeholders, ensuring seamless collaboration with partners, service providers, legal teams, data management, security, markets, and product development teams.

Reporting to the H&D Platforms Lead, I was responsible for solution engineering for Agricultural and Education products. My duties included gathering requirements, developing functional and technical specifications, assessing feasibility, and interfacing with developers to translate requirements. I ensured compliance with product development processes, provided technical leadership throughout the solution lifecycle, oversaw development and vendor readiness, managed technical risks, and acted as a subject matter expert on digital solutions and emerging payments technology

Reporting to the Mastercard Farmer Network Incubation Lead, I was responsible for the customer delivery function. I defined and developed the Mastercard Farmer Network (MFN) delivery strategy in alignment with Mastercard Middle East and Africa Customer Delivery structures and processes.I supported business development through technical sales support, evaluating customer requirements to ensure solution fit. I provided thought leadership on MFN product delivery and led deployment activities across Africa and Asia.I also led human capacity development initiatives for channels and partners, collaborated with product and business managers to drive continuous improvement, led User Acceptance Testing (UAT) for new capabilities, and supported management decision-making with weekly product performance and adoption reports.

I collaborated with businesses to identify their Service Delivery Models (SDM) needs, providing data-driven business analysis and modeling. I managed business research, data collection, and high-quality reporting to stakeholders.I ensured pilot projects followed business analysis to reduce risks and costs. I oversaw technical assistance, co-investments, and de-risking to establish proofs of concept, leading to long-term blended finance for sustainable agribusiness. I worked with the IDH innovative finance team on deals with supply chain companies and financial institutions, ensuring public good impact, and led Agric-tech development initiatives, including design and partnership management of SDM solutions.

At Mezzanine, a Vodafone-owned company specializing in mobile business solutions for Africa, I reported to the East Africa Regional Manager and led the business growth and expansion strategy in East Africa for healthcare, agriculture, education, and logistics.I consolidated business efforts to align with Mezzanine and Vodafone objectives, led business expansion and bespoke solution provision in non-Vodafone footprint countries, and developed market-responsive solutions through analytics and business modeling. I managed regional and multinational key accounts, supported the business development team in various customer engagement activities, and led cross-business function initiatives to enhance solution impact and accelerate market penetration.

Reporting to the Senior Business Development Manager, I was responsible for driving Mezzanine Products' business development, including pre-sales, commercials, contracting, solution design, delivery, and client support. I developed corporate strategies focused on market analysis, needs assessment, product development, and business case creation. I created policies and procedures tailored to East Africa's regulatory frameworks and ensured on-time, on-budget delivery of solutions, acting as the liaison between finance, production, and deployment. I kept Mezzanine's solutions aligned with market needs and growth trends, managed stakeholder relationships, and navigated regional regulatory standards to mitigate business risks.Additionally, I fostered sales growth by establishing efficient business processes and overseeing branding, marketing, and Public Relations in East Africa

Stakeholders’ management: development and management of relationships with, government, development partners and private sector as well as communication Business Development: Building market positioning for client businesses by locating, developing, defining, negotiating and closing business relationships. Monitoring and evaluation: Supporting collection of data, back-checking, managing, interpretation, analysis & synthesis and sharing lessons learnt as part of knowledge building and continuous improvement process.

Stakeholders’ management: mapping of stakeholders, maintaining and management of stakeholder relationships. Communication management and reporting to key program partners.

Reporting to the Regional Capacity Building Manager, I was in charge of developing the Regional Aftercare strategy.Stakeholders mapping: Development of East Africa stakeholders data base, categorization and prioritization, development of communications strategy and standard communication documents, initiating, maintaining and management of stakeholder relationships and supporting country teams in stakeholder mobilization.Business plan competition: Development of BPC implementation plan, operational manual, timeline of activities with indicative milestones, standard processes and procedures of identifying and recruiting judges and mentors. Training: Development and evaluation of the training manuals.

Reporting to the program Manager, I worked with four cooling plants to advise them on business systems and growth strategy. Setting up new cooling plant enterprises, developing business strategies, business related training to cooperative staff and individual farmers, business planning, client business expansion and growth strategy development, stakeholder management.

Stakeholder Mapping, developing stakeholder engagement strategy, proposal development, Training needs assessment, business training, Business Plan Competition, managing consultants, overseeing mentorship and aftercare, monitoring and evaluation, business grant and budget management as well as donor reporting.

Organizational management and coordination of the daily operations including; production, pricing, marketing, managing staff, reviewing financial statements and performance data.

Developing policies, strategies, and plans for the Society in line with Corporate plan, developing project proposals to raise funds for the projects and society operations, donor liaison, networking with sister countries, communication, profile-raising activities, research, and impact assessment