Enterprise It Administrator
Current- Results-driven professional successfully planning and directing activities that provide innovative information technology, network engineering, and customer service solutions. Extensive experience leading people and.
- Completes timely and meaningful performance reviews and development plans for direct reports
- Providing regular reports for management that measure the Quality of technical support service to the customer
- Analyses reports on complex data associated with key business performance indicators, identifies and drives improvement actions across the business
- Support the development and implementation of standard work associated with the services
- Making recommendations to the development team for improvements to our in-house mobile application.