I have over 16 years of experiences in project oversight and business operations management, I have the knowledge in all aspects of business management lifecycle, provide persuasive and effective communications to internal and external stakeholders, as well as utilization of new/emerging technologies to resolve business problems. I also have experiences in staff training and development, budget adherence, and develop long-term business and client relations promoting increased repeat business, client loyalty, and referrals. I foster strong and sustainable team collaboration and cohesiveness that drives business expansion, operational excellence and project delivery. I have comprehensive knowledge using Microsoft Office Suite, Salesforce, SAP ERP (ECC), Adobe, Citrix, AWS, Microsoft SQL Server 2014, and Oracle products. I'm bilingual in English, Chinese Cantonese and Chinese Mandarin. I am a fast learner with a balance between business operations and technical savvy, resulting in a proven track record of program/project oversight. Leverage superior communication and interpersonal skills to cultivate strong client and vendor relationships. I provide support securing on time service delivery and within budget completion of high-quality deliverable.
Listed skills include Sap, Microsoft Office, Product Management, Leadership, and 46 others.