Sammy Dimaano Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

• A. ORDER PROCESSING
• Receive and review incoming orders from customers, sales teams, or online platforms.
• Ensure accuracy of order information, including product details, quantities, pricing, and delivery instructions.
• Input order details into the company's system with precision and attention to detail.
• Verify and validate customer information to avoid processing errors.
• Generate order confirmations, providing specifics, expected delivery dates, and relevant… Show more A. ORDER PROCESSING

Dubai, United Arab Emirates

• Receiving enquiries from customers through email, fax, and phone calls.
• Screening RFQ and acknowledging customers with feedback.
• Technical selection and session with respective technical person and salesperson.
• Prepare commercial and technical proposals and forward to the customer.
• Registering the proposal in the system, following up the status to convert into an order.
• Maintain Salesforce entry and update periodically.

Dubai, United Arab Emirates

• Receive enquiries/tenders and respond within the acceptable time limit, by utilizing the call management tool (EWMS).
• Prepare tenders, proposals & necessary documents for presentation to clients.
• Meeting new clients whenever required to understand their requirements.
• Meeting existing allocated clients regularly.
• Maintain awareness of competitor’s movements in the market, market trends, and upcoming projects.
• Liaise with concerned departments to collect necessary… Show more

Philippines

• Provide first-level assistance and resolution to all reported problems.
• Prepare corresponding service request report for every reported problem, incidents, issues, and concerns.
• Escalate the service requests to responsible groups immediately for proper action, if applicable. Ensure that complete information is provided.
• Perform the necessary follow-up until the problem is resolved.
• Monitor outstanding service requests and updates status of reported problems in the Call… Show more
• Monitor outstanding service requests and updates status of reported problems in the Call Tracking & Management System.

Philippines

• Make outbound customer calls to promote and sell Time Share / Vacation Ownership.
• Create, maintain and update the database of customers with complete information and emails.
• Consolidate existing customer database while building a new customer database.
• Record outbound call history and customer’s response in detail.
• Ensure customer follow-up all the time.
• Send or email product literature, brochures, catalogs, and other campaign material.