General Manager
CurrentSpearhead daily operations for the company, directing logistics for allguest services, food and beverage operations and facility maintenance.Create and execute short- and long-term strategies to deliver on companygoals and define clear performance objectives to meet those goals. Overseeall staff, building a positive workplace culture where employees can thriveand providing coaching to improve team performance. Lead staff training withthe department serving as the central… Show more Spearhead daily operations for the company, directing logistics for allguest services, food and beverage operations and facility maintenance.Create and execute short- and long-term strategies to deliver on companygoals and define clear performance objectives to meet those goals. Overseeall staff, building a positive workplace culture where employees can thriveand providing coaching to improve team performance. Lead staff training withthe department serving as the central training facility for 100 branchesthroughout SE region. Orchestrate financial activities, coordinating thebudget, managing P&L and maintaining proper inventory levels. Ensurecompliance with all company policies as well as OSHA regulations.Increased EBITDAR 30% and revenue by $1M over the last fiscal year throughinnovative strategies and effective marketing campaigns that drove increaseconsumer awareness and new business. Promoted multiple times due to strongleadership and outstanding performance. Achieved a 95% NPS score in the lastfiscal year Show less
