Sammy Rene Email & Phone Number

• Provided comprehensive technical support to Synchrony Financial clients, including troubleshooting, break-fix/swap, software/hardware/configuration, onboarding/offboarding, OS Enterprise enrollment, and imaging installs for Dell laptops, Dell Chromebooks via Google Console, and Apple MacBooks. Proficient in JAMF, pxe boot, and SCCM.• Assisted in customer engineering for new hire class bundle enrollment, including the setup and shipment of Chromebooks along with Avaya phone and YubiKey security key configuration.• Configured and shipped Yubikey security key USB drives for Synchrony Financial nationwide.• Collaborated with Computacenter under a contract, providing on-site and remote support to address and resolve Dell laptop, MacBook, and Chromebook issues for their client Synchrony Financial.

Collaborates with a team of security consultants to provide the client with a prioritized roadmap of controls to implement to achieve PCI DSS compliance for level One PCI DSS Service Providers. Performs detailed security inspections of Linux and Windows Server configurations to ensure compliance with PCI DSS requirements. Develops processes and procedures to help quickly identify non-compliant systems, reducing remediation time across the company. Assists clients develop system configuration standards to reduce security vulnerabilities and system deployment time. Participate in assessment activities for various clients applying the 12 requirements found within the PCI-DSS framework.

United States

Workers’ Compensation, Absence Management, Return-to-Work, FMLA, ADA, Disability Management, STD, LTD, Data Reporting and Analysis, Outsourcing and Co-sourcing, Enterprise Software, Content, Claims Management, Case Management, Health and Productivity Guidelines

Orlando, Florida

Wishing you good health,Healthcare Solutions TeamIndividual and Group Health Insurance, Short Term, Life, Dental, Vision, Medicare, Supplemental, Prescription, Disability & Travel Insurance

Orlando, Florida, United States

In my role as an Internet and Phone Support representative, I am responsible for assisting customers who reach out with questions or issues related to their internet or phone services. My day-to-day tasks involve engaging with customers via phone or online chat, actively listening to their concerns, and working diligently to resolve their problems.