Motivated, personable Professional with 10 years of experience in Business Development, 12 years in the Travel Industry, 5 years of Event Planning, and 20+ years of Customer Service and Client Relations. Managed a team of 5 office assistants in a high-volume retail medical business. Successfully grew and developed a 6-state territory for a large Tourism company and increased client retention by 58% through outstanding relationship skills and customer loyalty-building. Available for travel, and open to relocation.RELEVANT SKILLS & PROFICIENCIESStaff training and development • 15 years of public speaking experience • Skilled in presentation composition, communications technology including PowerPoint, and engaging, articulate audience presentations • Mastery of social media • Microsoft Office systems proficiency • Meticulous attention to detail • Quick problem solving and time management • Exceptional communication skills, oral and written • Demonstrated history of producing detailed, accurate, timely reports • Works efficiently and effectively with minimum to no supervision • Excels as a team player • Fully bilingual (English/Spanish)
Listed skills include Tourism, Marketing, Customer Service, Hotels, and 38 others.