Sami Kaddoura Email & Phone Number

Senegal

Senegal

Senegal

Senegal

Coordinate daily Front of the House and Back of the Houserestaurant operations.•• Deliver superior service and maximize customer satisfaction.• Respond efficiently and accurately to customer complaints.• Regularly review product quality and research new vendors.• Organize and supervise shifts.Appraise staff performance and provide feedback to improveproductivity.•Estimate future needs for goods, kitchen utensils and cleaningproducts.•• Ensure compliance with sanitation and safety regulations.• Manage restaurant's good image and suggest ways to improve it.• Control operational costs and identify measures to cut waste.Create detailed reports on weekly, monthly and annual revenues andexpenses.•Promote the brand in the local community through word-of-mouthand restaurant events.•• Recommend ways to reach a broader audience (e.g.• Discounts and social media ads).Train new and current employees on proper customer servicepractices.•Implement policies and protocols that will maintain future restaurantoperations.

Senegal

Warehousing.• Maintains storage area by organizing floor space; adhering to storage design principles; recommending improvements.• Maintains inventory by conducting monthly physical counts; reconciling variances; inputting data.• Secures warehouse by turning alarms on; testing systems.• Keeps equipment operating by enforcing operating instructions; troubleshooting breakdowns; requiring preventive maintenance; calling for repairs. • Updates job knowledge by participating in educational opportunities; reading technical publications.• Accomplishes warehouse and organization mission by completing related results as needed.Maintenance.• Ensure that the equipment history, damage code and root cause analysis are completed correctly. • Guide the factories to reduce technical stoppages in equipment or areas of common occurrence (priority given to areas of highest incidence or impact). Ensure the systematic review all line, processes, and utilities that are critical to the business and those where failure can have an unacceptable impact on safety, personnel safety, food safety and environment.• Monitor plant/equipment trends to ensure best possible operation and reduction of planned/unplanned downtime.

Dakar

• Fulfill Duties Delegated By Manager.• Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.• Oversee Daily activities of factory operations, purchasing.• Ensure factory activities are performed in the most effective and productive manner. • Lead and direct the production team to achieve operational goals in quality, delivery and output.• Any other duties assigned by factory manager.

Beirut

• Attend to guest inquiries and spa reservations.• Coordinate with Spa Therapists and Spa Attendants for smooth day-to-day spa operations.• Handle daily therapists scheduling and bookings.• Coordinate with Spa Attendants and concerned Department for proper spa maintenance.• Furnish daily and monthly spa statistics and retail sales report • Ensure accurate inventory and reconciliation report of Sodashi retail items

Beirut

• Completed Pre-opening Spa attendants tasks of organizing and setting up of Male Locker/Gym & Back of the house area.• Monitor and maintain cleanliness, sanitation and organization of assigned station.• Assist guests using spa facility and ensure that guest experience is up to standards.• Any other tasks assigned by Spa Director