Samone Rowe-Mcdonald Email & Phone Number

Wandsworth, London, Gb

Collaborated on the research process from design, recruitment, vendor management, interview moderation, analysis and presentation preparation of qualitative and quantitative projects for global pharmaceutical clients. • Aided consulting, quant, and qual phases of integrated project to uncover positioning strategies for major contact lens manufacturer• Navigated rare patient recruitment challenges to deliver detailed findings on the patient journey in acute myeloid leukemia• Facilitated concept and message testing for nationwide campaign to engage healthcare practitioners in genetic COPD testing

South Orange, Nj, Us

Managed key operational duties for the award-winning Center and its market research courses. Supervised team projects and group discussions for 250+ undergraduate students. Taught fundamental skills: discussion guide and questionnaire writing, survey programming, data analysis and visualization.• Planned, marketed, and hosted Pair Up with the Pirates, an annual networking and awards reception with over 170 virtual attendees• Recommended online recruitment strategies yielding 5,000+ survey respondents across 47 market research and consulting projects

New York, Ny, Us

Expanded positive customer relationships via communications in brand voice, including 1:1 interactions, email, order forms, and social media. Developed, distributed, analyzed and presented customer experience with internal teams through analysis of quantitative and qualitative feedback.• Improved understanding of product and increased sales by sharing vivid color descriptions with colleagues and customers• Responded to 100+ client emails daily in warm, expert tone to meet styling and logistic needs while boosting customer loyalty

Millburn, Nj, Us

Drove audience engagement and grew subscriber & donor bases through box office, group sales, subscription campaigns, and development of promotional materials.• Coordinated annual subscription renewal campaign for 22,000+ patrons, yielding 81% renewal rate and 51% first-year renewal rate• Managed 5-person Subscriptions team, and cross-trained Box Office staff, resulting in customer service satisfaction rate of 97%

South Orange, Nj, Us

Ensured positive & efficient customer experience via management of front-of-house staff for 439-seat venue. Assisted with survey creation, data collection, and analysis, as well as database management and reporting.• Managed 2,000+ patron database ensuring consistent box office operations following transition to new ticketing sales platform• Coordinated private and public events including Playin’ Around South Orange, encouraging community engagement via art and live music

Master Of Business Administration (Mba), Marketing

Bachelor Of Arts (Ba), History Of Art, Minor In Film Studies