Samone Christian Email & Phone Number

Jonesboro, GA, US

Atlanta, Georgia, United States

• Creating rules and processes for adding and removing users while developing and maintaining an accurate list of users, groups, and user access/permissions.
• Distributing and posting policies and training content for public and AFRD personnel review.
• Auditing user compliance and producing compliance reports.
• Installing and configuring software, ensuring performance and compatibility.
• Performing diagnostics and repairs, promptly resolving hardware and software issues for end users locally and remotely.
• Maintaining an inventory and deployment system for all AFRD personnel for desktops, laptops, tablets, and cellphones.

Atlanta, Georgia, United States

• Processed and invoiced all incoming payments for permits, inspections, and licenses for all businesses within the city of Atlanta limits using Accela database.
• Maintained all data entries generated from Formsite by the AFRD and outside clients and created new forms upon request.
• Configured Executive Staff Conference Room technical equipment for use during meetings.

Atlanta, Georgia, United States

• Completed PC and printer setups and configurations for employees at HQ and site locations.
• Processed incoming checks for permits, inspections, and licenses.
• Created graphics for the Atlanta Fire Rescue Department’s social media pages.
• Completed daily Fire Incident Reports and documented the data into Microsoft Excel sheets for future references and tracking.
• Created functioning Microsoft Excel sheets to help employees track the number of vacation days and carryover time remaining for their tenure.

• Provide customers with information on the electronic gaming industry, including popular titles and consoles.
• Create visual excitement and customer interest by keeping merchandise areas fully stocked and making sure all products are represented on the sales floor.
• Establish and identify prices of products within the store and online using a point of sale system.

Atlanta, Georgia, United States

• Updated the AFRD’s database by making all forms, policies, and memos in an accessible and fillable format, allowing employees to insert data and print forms on the go for current and future uses.
• Completed monthly Inspection Reports for all inspectors in the City of Atlanta’s AFRD and converted the data into Microsoft Excel sheets for future references and weekly staff meetings.
• Completed PC and printer setups and configurations for employees.
• Enhanced all employees’ understanding of the database systems and website usage by creating starter guides.

Morrow, Georgia, United States

• Conducted machine setups and passwords resets for new employees and new students.
• Analyzed incidents to identify service restoration actions to be taken.
• Monitored the status and progress towards resolution of assigned incidents.
• Assisted with the fulfillment of service requests.
• Assisted with the detection and recording of possible problems.
• Provided hardware and software support for all supported personal computer and mobile devices.

Jonesboro, Georgia, United States

• Operated cash register for Office Depot twenty-five hours weekly.
• Handled over 50 transactions average daily and counted money in the drawer to ensure the amount was correct.
• Maintained thorough knowledge of store merchandise.
• Stocked the daily merchandise and handled packaging and shipping for deliveries from the store.

Atlanta, Georgia, United States

• Worked in the Office of AIM (Atlanta Information Management) removing hard drives from over 500 PCs and laptops which were decommissioned by the City of Atlanta.
• Established a PC Refresh project to provide setups, configurations, inventory, and servicing to the Department of Watershed Management employees.
• Worked in specified ticketing system to resolve complex issues with employees’ devices.

Atlanta, Georgia, United States

• Supervised forty 7 and 8-year-old boys at C. T. Martin Recreation Center.
• Created and engaged in interactive activities during the camp day between the hours of 8:00 AM and 5:00 PM.