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My early career started off putting my efficient office skills to use with typing and filing positions, but I quickly wanted more so I expanded out and tried to find work in the things that I liked to do. I became a Game Designer, then an entrepreneur running my own hobby store, then I jumped back into the job pool as a temp falling back on my skills in data entry and office administration.After all of this, I realized there was one constant through all of my experience; computers. I used them constantly, I enjoyed working on them, I had no fears when it came to new things involving computers.So that is where my heart and mind decided that this is where I was meant to be. I quickly applied for some courses with TechSkills to work on certifications that came easy to me, as it is stuff I have been doing on my own for years. This introduced me to the life of Tech Support; be it working at Ferrrellgas or even at home with friends and family, I was the go to guy for computer stuff.I then took the next logical step and enrolled at ITT Technical Institute to work on my Associates Degree in Computer Networking. During this time I had expanded my IT experience through a few years in Quality Assurance, but found myself back in Tech Support when I came on board at Umbrella Managed Systems.Now with my certifications and a Bachelor's degree backing me up, Umbrella has seen my potential and I am moving into a Project Team position where I am putting my passion to work doing the thing that I love.Throw in some PC gaming on my free time and weekends, and it isn't hard to tell that I am the quintessential model of what it is to be a computer geek.
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Engineer, NocIt Solutions ConsultingIndependence, Mo, Us -
Team Lead, Centralized ServicesIt Solutions Consulting Jun 2023 - PresentKansas City, Missouri, United StatesSolution Stack Management and Auditing. Maintain traditional NOC responsibilities as well as managing automation and scripting for monitoring and alerting of client resources. -
Team Lead, Centralized ServicesUmbrella Managed Systems Jan 2018 - Nov 2023Kansas City, Missouri Area -
Automation EngineerUmbrella Managed Systems Aug 2017 - Nov 2023Kansas City, Missouri AreaUtilizes current MSP tools; including but not exclusive to Automate, Connectwise, and IT Glue; to automate functions and processes in provided services to clients and internal processes. Automation includes using and retooling existing scripts in Automate and creating new scripts via VB Script and Powershell. -
Project EngineerUmbrella Managed Systems May 2013 - Aug 2017Kansas City, Missouri Area -
Service Desk Engineer IUmbrella Managed Systems Jan 2013 - May 2013Kansas City, Missouri -
Associate Qa AnalystH&R Block Jun 2011 - Dec 2012Kansas City, MoFull feature and backend testing of current and next generation tax preperation software, including online features and other projects. Use of HPALM for test engineering, planning and processing as well as defect tracking. -
Systems AnalystTek Systems Jul 2010 - Jul 2011Greater Kansas City AreaShort term contract projects for Dell involving customer networks and equipment:Reimaging laptops and desktops using GhostInstalling Symantec Endpoint EncryptionInstallation and configuration of Windows XP
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Qa AnalystFerrellgas Oct 2008 - Jun 2010As a QA Analyst, I help test updates and changes to various software tools through out the company. This includes using various Oracle environments and managing/manipulating data in each environment using PL/SQL Developer. -
It Support SpecialistFerrellgas Nov 2007 - Oct 2008Help Desk support of desktop and software tools. -
Research SpecialistFerrellgas Llp Sep 2004 - Nov 2006Research and apply Customer suspense payments by ACH/EFT/Check. -
Accounting Assistant / TempRobert Half Industries Jul 2004 - Jan 2006Temporary Pool service. Assignments lasted anywhere from two weeks to nine months. Most positions were as a Accounts Payable Assistant.
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ProprietorMyths And Legends Nov 1999 - Mar 2004Independence, MoSole Proprietor of Retail Game and Hobby store.Managed day to day business.Managed store inventory.Presentation and promotion of various games (card, board, role-playing, miniature and computer games).Designed and built 10-PC gaming network for public use.Managed POS and Web Server with store and eBay sales.
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Game DesignerThunder Castle Games Oct 1994 - Nov 1999Lee'S Summit, MoDesigner on various projects:Highlander TCG: Movie EditionHighlander TCG: The Gathering Expansion (published)Highlander TCG: The Watchers Expansion (published)Highlander TCG: The Four Horseman Expansion (published)Lead Design on Arms & Tactics Expansion (published)Lead Design on Sword Master Fantasy (role-playing, miniature, and card game - not published)Design Tester on Adventure in a Box (not published)Design Tester on Highlander Role-Playing… Show more Designer on various projects:Highlander TCG: Movie EditionHighlander TCG: The Gathering Expansion (published)Highlander TCG: The Watchers Expansion (published)Highlander TCG: The Four Horseman Expansion (published)Lead Design on Arms & Tactics Expansion (published)Lead Design on Sword Master Fantasy (role-playing, miniature, and card game - not published)Design Tester on Adventure in a Box (not published)Design Tester on Highlander Role-Playing Game (not published) Show less
Sam Orlando Skills
Sam Orlando Education Details
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Computer Software Engineering -
Itt Technical Institute4.0 -
TechskillsInformation Technology
Frequently Asked Questions about Sam Orlando
What company does Sam Orlando work for?
Sam Orlando works for It Solutions Consulting
What is Sam Orlando's role at the current company?
Sam Orlando's current role is Engineer, NOC.
What is Sam Orlando's email address?
Sam Orlando's email address is sa****@****ail.com
What is Sam Orlando's direct phone number?
Sam Orlando's direct phone number is +120993*****
What schools did Sam Orlando attend?
Sam Orlando attended Free Code Camp, Itt Technical Institute, Techskills.
What are some of Sam Orlando's interests?
Sam Orlando has interest in Pc Gaming, Bowling, Custom Pc Building.
What skills is Sam Orlando known for?
Sam Orlando has skills like Troubleshooting, Testing, Active Directory, Windows Xp, System Administration, Visio, Microsoft Office, Customer Service, Computer Hardware, Software Documentation, Software Installation, Quality Assurance.
Not the Sam Orlando you were looking for?
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Sam Orlando
Grand Haven, Mi4tasc.com, saic.com, saic.com, maxar.com -
Sam Orlando
Northville, Mi -
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2kostal.com, gmail.com
1 +49 235XXXXX
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