Sampada Kulkarni Email & Phone Number

• Understand client requirements & prepare comprehensive scope document covering all the requirements and clients expectations• Proficient in preparing Process flow diagrams, Business requirement documents (BRD), Functional requirement Documents (FRD) and creating Requirements traceability matrix.• Successful in translating business requirements and user expectations into detailed specifications employing Use case diagrams and process flow diagram using MS Visio.• Create features out of scoped requirements & then write user stories for features as per iteration plan for agile based development.• Preparing wireframes using balsamic mockups. .Work with design & usability teams to prepare wireframes, mock-ups, working prototypes for the proposed solution.• Prepared user-centered design (UCD) process methods to mobile and web applications.• Prepared User stories document based on the requirement given by the client• Working with the Product Owners on Artifacts such as Product Backlogs, Sprint Backlogs, Sprint Burn-Down and Release Burn-Down Graphs.• User Scenarios for all High Level Features / Functions captured from SOW, Scope/Vision doc.• Gained knowledge in Agile/scrum and waterfall methodologies• Expertise Application Management, Account management, incident management, change management, queue monitoring, application monitoring, optimization and reporting.• First Point of contact for all the queries from the Monitoring team along with handling weekly calls about project status and improvements.• Knowledge on ITIL process