Sampat Kumar

Sampat Kumar Email and Phone Number

Global Delivery Head @ GAVS Technologies
princeton, new jersey, united states
Sampat Kumar's Location
Bengaluru, Karnataka, India, India
Sampat Kumar's Contact Details

Sampat Kumar work email

Sampat Kumar personal email

n/a
About Sampat Kumar

Experienced Information Technology with a demonstrated history of working in the information technology and services industry Globally . Skilled in Service-Level Agreements (SLA), Global Delivery, IT Strategy, Data Center, and SAP ERP. Strong information technology professional with a Master of Business Administration (MBA) focused in Information Technology from Ulyanovsk State University- Russia. .• Manage IT Service Delivery Operations – SLA attainment, 24x7 IT Operations Management, Risk & Compliance, Talent management and Retention. Delivery Management experience in Development projects (T&M / fixed price, Outcome based Programs) / AMS programs - Experience of handling Managed Services Directly managed a Portfolio size of 300+.• Service Quality – Run Metrics / KPI based management system to identify service improvement opportunities and execution• Client Management Global– Responsible for providing superior client experience and help clients achieve their business Transformation objectives. • Automation and Innovation - Drive transformation agenda to embed use of analytics, Automation and Cloud computing in managing client’s IT environments• Partner with Global Solution Hub• Transition & Transformation – Transform the existing Legacy clients to Cloud. Consulting, Build and e manage cloud solutions through multi-cloud management platform• Subsidy / partner model execution for entry level IT support business to enable the transformed talent pool to focus on High Margin

Sampat Kumar's Current Company Details
GAVS Technologies

Gavs Technologies

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Global Delivery Head
princeton, new jersey, united states
Website:
gavstech.com
Employees:
1240
Sampat Kumar Work Experience Details
  • Gavs Technologies
    Sr. Avp - Global Delivery Head
    Gavs Technologies Dec 2018 - Present
    Chennai, Tamil Nadu, India
    Manage IT Transition / Service Delivery Operations – SLA attainment, 24x7 IT Operations Management, Risk & Compliance, Talent management and Retention. Delivery Management, Projects under T&M / fixed price, Outcome based Programs / Managed Services / Shared Services. Creating SOPs , and Runbooks (HLD / LLD) Service Quality – Run Metrics / KPI based management system to identify service improvement opportunities and execution. Client Management – Responsible for providing superior client experience and helping clients achieve their business Transformation objectives. CRM People Management - Team Building / Executive Leadership / Strategic / Operational Planning, Global Operations & Resource Management with multiple technical teams. Quality process - Introducing New Practices (Automation through Tools) defining and implementing -IT policies, procedures, and best practices + security related frameworks.Responsible for the delivery of single large accounts / multiple accounts. Which includes Delivery, operations, People Mgmt. P&L, C-SAT and Hunting business (Business Development) and estimating the project budget to initiate the project. Providing technical and strategic guidelines and consulting across the enterpriseCloud - Introducing Cloud (IaaS, PaaS, SaaS), Optimization, Changing Cloud to Public – Private- Hybrid -Multi Cloud . Migration, Managed Service, Support Optimization - Business Process and Delivery Model (Global On site- Offshore) Optimization / review strategy, tactics and results. Setting up any new infra as per customer requirements.Additional KRA - Directly interacting with Customers as a SPOC for all the Projects, Deliverables, SLA Management, Escalations Management, Transition, IT Security, EUC, Vendor Management, Customer Relationship Management, Training, Team Management and Managing the Delivery Excellence functions. Operational Cost Management of $ 60 Mn & above + Portfolio size of 300+ (direct)
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  • Aeries Technology Group
    Vice President It
    Aeries Technology Group Mar 2017 - Dec 2018
    Hyderabad Area, India
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  • Aeries Technology Group
    Global Head
    Aeries Technology Group Mar 2017 - Dec 2018
    Hyderabad Area, India
    o Connect with Customer and understand expectations and problem areaso Validating the RFP / working on RFIs / Preparing the PPTs for the Sales Pitch o Meeting the customer ,Working with all SMEs to get the proposal stage / Preparing the Proposal along with RLS + Solution Designing o Directly interacting with Customers as a SPOC for all the Projects / Deliverable s / SLA management /handling escalations. Supporting the business in the definition of the requirements & Establish strong customer relationshipo Excellent exposure in working with multiple On-site locations - UK, Middle East, America , APAC and Europe o Excellent people management skills - Team Building / Executive Leadership / Strategic / Operational Planning, Global Operations & Resource Management with ample exposure in managing multiple technical teams & Experience in Managing large support engagements and Business Process Optimizationo Doing quality process & Introducing New Practices. Regular meetings with Customers / leaders to review strategy, tactics and results ( ITIL V3 certified)o Responsible for the delivery of set of projects/operations for single large accounts / multiple accounts. Strong Project Management / Delivery skills in IT Service transition with excellent exposure to international customers. (Managing across national and organizational boundaries) o Driving business process globally across the Existing Installation /Service network/ - Identifying and driving business process improvementso Project management for process and solution developmento Change management and process documentationo Overseeing the implementations of Existing Installation / Service solutions in existing and new groupo Optimizations on Services , technology and peopleo Worked with clients across a range of industries, including BFSI , HAL, Telco, RCTG and Manufacturing.
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  • Tech Mahindra
    Delivery Head / Pre-Sales / Cloud
    Tech Mahindra Mar 2014 - Sep 2016
    Bangalore
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  • Wipro Infotech Ltd
    Global Solution Archtect
    Wipro Infotech Ltd Mar 2008 - Mar 2014
    São Paulo Area, Brazil
    View
  • Wipro
    Global Solution Architect
    Wipro Jan 2007 - Feb 2014
    Nj Usa
    View
  • Wipro Systems
    National Pre- Sales Head - Ias
    Wipro Systems Jun 2007 - Aug 2009
    View
  • Ibm
    Pre- Sales Technical - India
    Ibm Mar 2005 - Mar 2007
    View
  • Microland
    Head - Aix
    Microland 2004 - 2005
  • Ht
    Dy. Mgr
    Ht 2001 - 2004

Sampat Kumar Skills

Ibm Pmo Delaware Cost Linux System Administration Agile Methodologies Frameworks Crop Telco Design Migrating Sun Microsystems System Pmas Strategies Consolidation Policy Employee Training Sla Telcom Psd Scripting Ci Project Management Pmp Commercial Real Estate Custom Software Global Operations Ample It Operations Management Perspective Yahoo C Coordination Retail Interfacing Tibco Business Development Communication Resource Management Soap Change Management Project Implementation Paas Cloud Computing Java Enterprise Edition Responsibility Axis Usa Firewalls International Active Directory Netapp Itil Malaysia Project Governance Vendor Management Jax Ws Proposal Writing Web Services Client Presentation Risk Software Development Automation Europe Infrastructure N Tier Amazon Rds Jenkins Finance Cd Devops Service Improvement Plans Driving Docker Iaas Delhi Hping Procurement Back End Stack Hitachi Telnet Captives Crm Metrics Apac Infrastructure Solutions Auditing Use Case Licensed To Sell Insurance Nld Accounting Linux Salesforce.com Data Center Tomcat Networking Ettercap Mac Os 7 Engineering Reports Offshore Solution Wep Hyper V Soa Pre Sales Tactics P&l Power New Delhi Osi Erp Energy Wipro Warehouse Management Big Data Bangkok Inception Project Planning Sat Waterfalls Re Engineering Servers Kernel Programming Presentations Media Germany Brazil History Large Accounts Amazon Ec2 Oracle Business Process Management Boundaries China Ism Budgets Optimization X86 Assembly Message Queue Dsm Middle East Industrial Sector Architecture Amazon S3 Deliveries Databases Uae Suppliers Service Design Waterfall Citrix Sales Postfix Architecting Retail Domain Front End Introducing Adoption Sep Ira Cross Functional Team Leadership Product Management Organizational Structure Working Experience Computer Science Security Mysql Towers Circuit Analysis Philadelphia Automotive Telecommunications Relationship Management Healthcare Denmark Wireshark Security Tools Strategy New Process Nat Technical Teams Vm Solaris Operational Excellence Streamline Emerging Technologies Stakeholders Amazon Ebs Vmware Jboss Application Server Auto Amazon Web Services Corba Vodafone Rfp Dns Applications Managerial Finance Asean Iam Restful Web Services Lamp Suite Entertainment Ing Project Governance Unix Mobilization Cheetah Internal Audit Tcpdump Atex Conceived Estimating Open Source Operational Planning Aix Administration Reviews Watches Scrum Cadence Virtualization Service Implementation Emc Java Program Management India Global Delivery Sony Bfsi Platforms Gnu Business Strategy Iterative Delivery Unified Communications Solution Architecture Employee Benefits Team Building Consulting Non Linear Editing Windows On Site Modernization Oversight Windows Azure Programming Fmcg Assessment Management Hardening High Impact Data Backup Data Storage Sdlc Linear Ibm Aix Business Services Engagements Tcp/ip Apache Visual Basic Snapshot Postgresql Multi Vendor Oracle Soa Suite Training Puppet Enterprise Software Virtual Complexity Reduction Bus Ooad Design Documents Incident London Shell Scripting Project Estimation Multiple Locations Project Plans Commvault Schedules Russia Strategic Planning End User Training Customization Operations Adm Value Propositions Microsoft Crm Microsoft Certified Professional Software Engineering Data Migration Waas Dhcp Country Art Design Patterns Executive Management Hev Graphics Electronics Software Product Lifecycle Management Pmbok Chennai Manufacturing Hunting Saas Meetings Emea Consumer Coordinate

Frequently Asked Questions about Sampat Kumar

What company does Sampat Kumar work for?

Sampat Kumar works for Gavs Technologies

What is Sampat Kumar's role at the current company?

Sampat Kumar's current role is Global Delivery Head.

What is Sampat Kumar's email address?

Sampat Kumar's email address is sa****@****pro.com

What skills is Sampat Kumar known for?

Sampat Kumar has skills like Ibm, Pmo, Delaware, Cost, Linux System Administration, Agile Methodologies, Frameworks, Crop, Telco, Design, Migrating, Sun Microsystems.

Who are Sampat Kumar's colleagues?

Sampat Kumar's colleagues are Vimalraj S, Syed Ismail N, Vasanth K, Padmanaban S, Divya K, Renix Abina, Varakuti Shabareesh Reddy.

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