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Sampath Maran Email & Phone Number
Director
at
J2B Global LLC
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Who is Sampath Maran? Overview
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Quick answer
Sampath Maran is listed as Director at J2B Global LLC, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Sampath Maran.
Sampath Maran previously worked as Sr US -IT Recruitment Manager at J2B Global Llc and Operations Manager at Zacxo. Sampath Maran holds Master Of Computer Application from University Of Madras, India.
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J2B Global LLC
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Profile bio
About Sampath Maran
With over 17 years of comprehensive experience in customer support, operations management, and IT infrastructure, I bring a wealth of expertise and a versatile skill set to the global business arena. My professional journey has been marked by significant achievements in diverse environments, demonstrating my adaptability and cross-cultural acumen.Starting my career as a Customer Support Executive, I quickly ascended through various roles, culminating in a successful tenure as an Operations Manager at ZACXO Pvt Ltd. Here, I was instrumental in building the customer support function from the ground up in a start-up setting. My responsibilities spanned managing inbound call centers, email support services, and overseeing day-to-day operations through outsourced partners. I also played a pivotal role in implementing innovative solutions for after-office hours calls and maintaining stringent service level agreements. My technical prowess is backed by certifications in IBM Lotus Notes (CLP) and MCP A+ for Hardware & Networking. Moreover, my academic foundation includes a Master and a Bachelor in Computer Application from the University of Madras. This combination of practical experience and formal education has enabled me to navigate and manage complex IT environments effectively.I pride myself on possessing transferable, cross-cultural skills. My career has taken me to diverse locations, including a significant onshore role in Riyadh, Saudi Arabia, where I enhanced my ability to work seamlessly in varied cultural contexts.
Current workplace
Sampath Maran's current company
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8 roles
Sampath Maran work experience
A career timeline built from the work history available for this profile.
Director
CurrentJ2B Global. We are eager to collaborate with your organization on India's recruitment phase for future growth.Our team of 60+ IT recruiters specializes in areas like Infra, DevOps, Java, Embedded Systems, and more. We provide dedicated teams, continuous training, and rotational shifts to ensure top-notch support, including weekends.
Oct 2019 - Present
Sr Us -It Recruitment Manager
J2B Global Llc
Jan 2020 - Aug 2024
Operations Manager
Zacxo
- Pioneered the development of the Customer Support division in a start-up environment.
- Oversaw the management of the Inbound Call Centre and Email Support Services.
- Coordinated daily operations in collaboration with an external outsourcing partner.
- Vigilantly monitored and maintained Service Level Agreements (SLAs) for Call Centre performance.
- Innovated by implementing an automated system for handling after-office hours calls.
- Efficiently managed customer feedback and support inquiries across diverse platforms including emails, user forums, ticketing systems, and various social media channels.
May 2015 - Sep 2023
Customer Support Executive
Tata Communication
- Client TELSTRA (Australian Customers)Duration Jan 2012 - Jan 2013 Client Mobily Telecom (Etihad Etisalat)Project Business Enablement / OperationsRole Advice Manager – Network Order AnalystLocation Riyadh, Saudi Arabia.
- Coordinated between Sales, Presales, and Field Implementation teams on unique requests, facilitating new Wired and Wireless Access Media implementations.
- Engaged in technical troubleshooting and routine query resolution.
- Gained proficiency in products like L2 and L3 VPN circuits, Cloud services, and Data Centre services.
- Utilized various tools including SIEBEL, GIS, GTS, Clarify CRM, Cramer, and MORI for network inventory and order management.
- Addressed and resolved network hardware incidents and issues.
Jan 2012 - Mar 2015
Senior Infrastructure Engineer
Mphasis (Hp Company)
Apr 2010 - Nov 2011
Senior Tech Support Engineer
Sutherland Global Services
Sep 2008 - Jun 2009
Customer Care Officer
Htmt
Aug 2005 - Nov 2006
2 education records
Sampath Maran education
Master Of Computer Application
University Of Madras, India
Bachelor’S Degree, Computer And Information Sciences And Support Services, Bca
FAQ
Frequently asked questions about Sampath Maran
Quick answers generated from the profile data available on this page.
What company does Sampath Maran work for?
Sampath Maran works for J2B Global LLC.
What is Sampath Maran's role at J2B Global LLC?
Sampath Maran is listed as Director at J2B Global LLC.
Where is Sampath Maran based?
Sampath Maran is based in Chennai, Tamil Nadu, India while working with J2B Global LLC.
What companies has Sampath Maran worked for?
Sampath Maran has worked for J2B Global Llc, Zacxo, Tata Communication, Mphasis (Hp Company), and Sutherland Global Services.
How can I contact Sampath Maran?
You can use AeroLeads to view verified contact signals for Sampath Maran at J2B Global LLC, including work email, phone, and LinkedIn data when available.
What schools did Sampath Maran attend?
Sampath Maran holds Master Of Computer Application from University Of Madras, India.
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