Sampath Perera Email & Phone Number

Phnom Penh, KH

• Spring Technologies is a authorized Microsoft Dynamics partner who specialize in Microsoft Dynamics NAV, Dynamics 365. AMAZON Web Services and other technologies. We have global partner offices in New Delhi, India.
• Help customers to realize business benefits using technologies and providing the launch pad they need to move their business to the next level.
• Understand clients well and support during change management with our proven system deployment methodology.
• Partner with high level consultants who have been working with Microsoft and other technologies for more than ten years in various industries and projects.
• Understand clients well and provide them the requirement support during implementation and change management with our proven system deployment methodology.
• Develop high-quality business strategies and plans ensuring their alignment with short-term and long-term objectives.

• Set objectives and strategies, implementing suitable technology to streamline operations and help optimize strategic benefits.
• Design and customize technological systems and platforms to improve customer experience.
• Plan the implementation of new systems and guide IT professionals and other staff within the organization.
• Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance.
• Design and implement end-to-end tech solutions, ideas, and the mission of the business.
• Launch the products to the market, market development, and value management.

• Established businesses from the ground up with minimal staff (2 members and increase to 50).
• Oversaw all business operations including but not limited to financial management, operations management, HR, and Payroll.
• Provided inspired leadership company-wide, making high-level decisions about policy and strategy.
• Developed and implemented operational policies and strategic plans.
• Managed all vendors, including Microsoft and other major business partners such as Dell, IBM, and others, to ensure that sales quotas, partner portals, and requirements were met.

• Techenture Consulting is a business technology services provider dedicated to using the Microsoft platform to help enterprises achieve profitable growth. Through proven solutions that extend Microsoft products.
• Built strong relationships with clients resulting in exceeding sales goals and receiving corporate recognition
• Provided strategic technology direction and spearheaded advanced technology initiatives.
• Provided operations management, including security, backup/recovery/disaster planning, off-hours staff coverage
• Designed and developed a database to capture all aspects of each site within the project
• Provided supervision and leadership to professional and paraprofessional staff.

Phnom Penh, KH

• Managed all technical operations in the company while providing support to all project teams.
• Supported project deployment on multiple technology disciplines such as banking, Microsoft, Networking, Telco, etc.
• Provided technical consultation to internal project teams and customers.
• Developed "Road map" for the IT department to keep in pace with the business goal of tripling annual sales and recruiting 50% more employees.
• Created and maintained process flow diagrams and documentation of procedures to desktop support teams.
• Created procedures implemented by system operators to assure system availability for development programmers

Phnom Penh, KH

• Provided implementation and support of CRM 3.0 organization-wide.
• Exchanged email servers and Active directory support.
• Managed CRM customization and implementation of various customizations to support business needs.
• Designed CRM technologies for marketing of organization products allowing effective communication with customers
• Counseled CRM team in the use of CRM systems
• Maintained relationships with clients customers and management coordinating the efficiency of their interactions

• Handled overall IT operations in the company with over 300 users and computers.
• Oversaw network management, IT operations management, inventory, budgeting, as well as vendor and purchasing management.
• Used database to gauge customer targets and counseled organization on best ways to generate conversions
• Informed existing customers of product launches updated features and new schemes
• Managed CRM systems throughout project lifecycle ensuring standards were maintained
• Trained team members in management of data

• Managed and maintained large scale web and database servers.
• Designed executed and maintained service agreements to handle all IT items for clients.
• Researched, tested and implemented new technology for in-house applications.
• Executed software and hardware upgrades as needed or scheduled, including emergency roll-outs.
• Identified and corrected network conflicts resulting in a 600% increase in network communication speeds
• Provided technical guidance and operational instructions to systems users.

• Administered LAN and provided troubleshooting for systems or networking related issues.
• Performed desktop support, server configuration and hardening.
• Created and deployed standard images for manufacturing test workstations.
• Maintained exemplary customer service by offering competent support and timely resolution of issues.
• Assisted the senior administrator in day to day server tasks, installs, migrations, deployments and updates.
• Created manuals and led training sessions for the local desktop team on new systems installation and troubleshooting

Colombo, Western Province, LK

• Develop and implement SQL based ERP Systems as well as administration of tape based backup system
• Performed on site maintenance and IT care for client base ranging from small business to large enterprises
• Coordinate migration activities between remote site technicians and leadership in order to meet deadlines.
• PC Hardware support / deployment of HP workstations with Windows XP, Vista and 7 professional
• Plan and implement server and networking changes according to client budgets and needs
• Deliver high-quality managed IT service for hundreds of end-users