- Provided advanced technical support to help nine customers address software build and workflow issues in exchanging healthcare records- Worked with customer teams to determine reporting needs and write queries to support them, track key metrics, and determine strategies related to upgrades- Developed custom reports for release using MS SQL Server and Epic Clarity/Caboodle- Served as a secondary technical coordinator, assisting a healthcare organization with fully utilizing their… Show more - Provided advanced technical support to help nine customers address software build and workflow issues in exchanging healthcare records- Worked with customer teams to determine reporting needs and write queries to support them, track key metrics, and determine strategies related to upgrades- Developed custom reports for release using MS SQL Server and Epic Clarity/Caboodle- Served as a secondary technical coordinator, assisting a healthcare organization with fully utilizing their Epic project to achieve organizational goals Show less

- Compiled primary election return data at the precinct level into a standard format for research with R- Collaborated with a team to analyze absentee ballot data to support the Healthy Elections project in providing guidance to election officials in COVID-19