Sample Name Email & Phone Number

American Door & Dock offers a comprehensive range of commercial door and dock solutions, and we proudly serve the greater Chicagoland area including Northwest Indiana and Southern Wisconsin. We provide 24/7/365 emergency service and strategy consulting and planning. As the industry leader, we specialize in the sales and maintenance of sectional and rolling steel doors, high speed and high performance doors, pedestrian doors, dock levelers, seals and shelters, aftermarket products and preventative maintenance plans.As a family-owned business since 1972, we are deeply committed to our three-point mission: Service. Trust. Partner. By providing exceptional, personal service, our entire team is dedicated to earning your trust. Our goal is not only to meet but exceed your expectations. We build a partnership with each of our customers to ensure a lasting relationship and mutual long-term success.Our continued commitment to our mission is why we are the fastest growing door and dock service provider in the area. Remember, if you can walk or drive through it, we can sell or service it!

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  Service Technician

  American Door And Dock

  Jun 2012 - Present - Schaumburg, Il

  Performs service for commercial doors and dock equipment including high speed and high performance doors, rolling steel and fire doors, pedestrian doors, dock levelers, seals and shelters within the greater Chicagoland area as well as NW Indiana and Southern Wisconsin.Acts as the first line of communication and representation of American Door and Dock.Primary focus is to communicate with the customer at every level, from warehouse employee to owner, to efficiently gather information regarding the service issue, identify specific equipment problem, make necessary repairs or document next steps if materials are not readily available.Identifies any additional service work, accurately notes for the customer and alerts the sales staff for quoting opportunities.