Sam Poncelet Email & Phone Number

Lakeville, Minnesota, United States

Lakeville, Minnesota, United States

Systems -Setup and support a multivendor environment-Implement and maintain SD-WAN architecture -Support a MPLS WAN architecture -Support and work through a combined transition network from MPLS to SD-WAN-Support a network of geographically distanced locations-Maintain stability and operation of A/V systems within conference rooms ~Basic (display with HDMI/VGA), all sizes ~Logitech solutions, small - medium ~Crestron solutions, medium - large ~Poly solutions, small - large ~Portable speaker solutions, including Kaysuda and PolyHardware/Devices -Configure, maintain, and troubleshoot multi-vendor environment, including HP switching technologies, Cisco switching technologies, and VMWare Velocloud solutions, Cisco Meraki switches and Access Points, and Digi cellular routers-Work with a mixed network medium environment (copper, fiber, wireless, microwave)Teamwork/Leadership-Work independently on projects while also coordinating with team for main end goal -Travel to various dispersed locations for system maintenance and installs -Coordinate with offsite team members for equipment replacements and configuration cutovers

Train coworkers on high quality standards such as Guest Service, food handling, proper lifting, and proper cleaningProvide detailed information of events during shifts to Store Leaders via written online shift board reportLead coworkers on duties to complete, best practices in store, and achieving top performance

Hastings, Minnesota, United States

Resolve customer complaints with promptness and prideCollaborate with coworkers to maintain productive and fun atmosphereMaintain and troubleshoot equipment operations to ensure the best guest experiences

Red Wing, Mn

Ensure safe and fun atmosphere for performers and guestsPersist and remain dependable for 12+ hour shiftsAdapt quickly and actively to varying situations

Lakeville, Minnesota, United States

Lead overhaul of Cisco Meraki wireless systems-Reduce wireless interference by over 40%-Decrease wireless related help-desk tickets by 20%-Ensure consistency and security organization-wide-Install, configure, and test new environmental sensors Begin implementation new SD-WAN systems between physically distanced sites-Cut down wide-area connection costs by a projected 30%-Improve connection reliability by adding two or more internet connections at each siteAssist in configuration and installation of core networking devices at main datacenterIntern Volunteering Committee Lead-Collaborate with other lead to organize intern volunteering events throughout the summer

Waterville, Mn

Perform detailed inspection of entering and exiting watercraft for evidence of invasive speciesDeny access to launch if invasive species foundFoster positive relations between the city and boaters

Hastings, Mn

Received newspapers from main facility and loaded them into bags in preparation for deliveryDelivered newspapers to individual customers and businesses in all kinds of weatherEstablished long-term customer relationships through prompt, courteous, and responsive delivery

Bachelor Of Science - Bs, Computer Network And Information Technology

Activities and Societies: UW - Stout Honors College, Tennis Club, Jazz Band, Choir, Waterski Team, People's Organization of Network.

High School Diploma

Activities and Societies: National Honors Society, Concert Band, Jazz Band, Marching Band, Orchestra, Choir, Showchoir, Solo and Ensemble.