Sam Pugliese Email & Phone Number

Buffalo, Ny, Us

Buffalo, New York, United States

New Buffalo Bills Stadium Project

Washington Dc

- 7 week professional sales training camp facilitating the foundational skill sets necessary to thrive in the sports business industry- Networked and built relationships with sport industry professionals throughout the country- Disciplines covered in the program included: *B2B and B2C sales approaches *CRM management *Servicing and prospecting of clients *Time management and maximization *Handling of objections *Sales role play practice *Introduction to corporate partnerships

Athens, Ohio

- Conduct ticket sales from multiple different avenues whether it be through face to face window sales or talking with customers on the phone - Using the ticketing software Paciolan, I sold hundreds of tickets for men's and women's home basketball, softball and baseball games as well as making calls to past, present and future fans for football season ticket renewals. - Manage and operate the media gate on game days- Scanned tickets for fans who use the back entrance and working the handicap elevator - Checking off the guest list of media and game day personnel who also use this entrance- Operate the will-call window and engage with fans who have reserved tickets in advance- Organizing the tickets in alphabetical order and being prepared to distribute in a timely fashion to those who seek them- Being able to work cohesively and efficiently in a ticket office environment and always remaining prepared to complete any task that is set before you - Used proper and professional communication skills - Was able to take customer questions, deliver a viable answer, and provide excellent customer service

Athens, Ohio, United States

- Make hundreds of in-person sales to course members, students, faculty, and the greater Athens community for various activities that take place at the Golf and Tennis Center using the Fusion point-of-sale system- Take calls from customers using the office phone while operating within the GolfNow system by recording and re-ordering tee times- Maintain and enforce Covid-19 safety protocols by sanitizing the clubhouse and golf carts after each use

Rochester, Ny

- Operated and maintained the Family & Friends Hospitality Tent for the families of the players and staff - Each day featured giveaways for players families as well as complimentary food and drink which had to be monitored- Served as a trusted destination for information, direction and aid in any way possible - Critical thinking and problem solving were exercised frequently each day- Construct and organize the Buffalo Bills Training camp by setting up hospitality tents for Corporate, Club Seat and F&F attendees- Place bike racks throughout campus for security and crowd control purposes- Visualize each day of camp including theme days and ticketed practices to make sure each day brings the maximized fan experience to patrons- Was entrusted to handle my area with class and be ready to help others in various departments at a moments notice

Bachelor Of Business Administration - Bba, Sport Management

Bachelor Of Business Administration - Bba, Business Analytics

Double Major

Education record