Forest & Trees helps organizations struggling with alignment issues, facing significant changes, and/or seeking to innovate their processes or culture. We empower nonprofits to develop their own solutions through guided, strategic facilitation.

I support people through changing careers, leaving jobs that take advantage of them, and/or finishing a dream project.

Making non-profit websites easier to use and manage through user research-informed usability and information architecture improvements.Previous clients include the Wikimedia Foundation, Trust for Public Land, Brooklyn Museum, JED Foundation, and the CUNY Graduate Center.

Teaching Usability Theory and Practice to graduate level students in the School of InformationAnd ensuring the graduate students in the Information Science Graduate Program have awesome clients to work with for course projects. Are you looking for *free* UX input from very smart students? Submit a project for consideration here: https://prattdx.org/services/submit-project-proposal/

I led a team of program managers that helped Creative Production colleagues aggregate and drive editorial efforts to ensure the Netflix experience was inclusive and reflective of the growing global member base.