• Led the development of over 20 Tableau dashboards for the incident management team, enhancing incident tracking and analysis for Sky Glass and Sky Q products.• Designed and implemented complex Tableau features, including calculations, parameters, calculated fields, LOD expressions, groups, sets, and hierarchies, significantly enhancing dashboard functionality and user interaction.• Managed the publication and migration of dashboards to the production server, ensuring broad accessibility and a seamless user experience across the organization.• Developed and optimized complex SQL queries to streamline data transformation and enhance visualization tasks, reducing data processing times.• Managed user permissions and security settings on Tableau Server, ensuring compliance with data governance and privacy standards, and achieving zero security breaches.• Implemented scheduled weekly extract refreshes to ensure timely and accurate data availability for reports, supporting prompt decision-making in incident management.

• Developed dashboards featuring key performance indicators (KPIs) to track and monitor business performance, identifying trends and areas for improvement.• Leveraged Excel for data cleaning, manipulation, and creating initial visualizations to explore and understand datasets before developing more sophisticated Tableau dashboards• Collaborated consistently with stakeholders to gather functional business requirements, ensuring alignment with strategic objectives and enhancing project outcomes.• Conducted thorough data quality checks to ensure the accuracy and consistency of the data used for reporting.

• Developed comprehensive dashboards for GE Power's product management team, leveraging Tableau to provide deep insights into product performance and market trends.• Developed and maintained ETL (Extract, Transform, Load) processes using SQL Server Integration Services (SSIS) to efficiently move and transform data between systems.• Wrote custom SQL queries, both within Tableau to connect to and extract data and directly within SQL Server, involving advanced calculations and joins to extract and aggregate data for analysis and reporting• Integrated TabPy for advanced charting capabilities, enabling the use of Python directly within Tableau to perform real-time analytics and create dynamic, complex visualizations.• Provided training and support to end-users, enhancing their ability to leverage the dashboard for daily operational management and long-term planning decisions.