System Engineer
Current- Rolled out SSO solution with minimal impact to company workflow
- Handled L2 tickets in addition to L1 tickets, including Executive Assistant Support, documenting all steps taken and solutions implemented
- Managed and setup AV solutions, conference rooms using Polycom and Logitech, company wide broadcasts using YoDeck
- Asset Management-data backup, break/fix, upgrade, refurbishment, reimaging, reissuing
- System Administration - Microsoft 365, Active Directory, Jumpcloud SSO, MDM, ActivTrak, Adobe, Sharepoint, Microsoft Flow