Samrat Mukherjee Email and Phone Number
Samrat Mukherjee work email
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Samrat Mukherjee personal email
21+ years of work experience in managing operations, business transformation, strategic initiatives, process re-engineering and management consulting in US, EMEA & JAPA region.PG Marketing #IATA Qualified #Business Management #ARC/BCP essentials qualified #Operations Management
Teleperformance
View- Website:
- teleperformance.com
- Employees:
- 99624
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Senior DirectorTeleperformance Jan 2022 - PresentGurugram, Haryana, India
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Director Of OperationsTeleperformance Dec 2018 - PresentGurgaon, Haryana, IndiaManaging BPO operations for Carlson Wagonlit travellers across North America, EMEA & APAC markets. Handling a team of 300+ travel professionals in Gurgaon and Pune service centres in India. Providing value added services at "Point of Sale", "Fulfillment" & "Back Office" operations. Managing projects / transitions / quality / training / value deliveries / RPA & operational expenses to drive P&L positively.
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Senior ManagerCarlson Wagonlit Travel Jan 2018 - Dec 2018Gurgaon, Haryana, India -
Sr. Service Delivery Leader - Us & Canada Midoffice OperationsExl Mar 2010 - Dec 2017Gtsc Exl Service, Gurgaon, Haryana, India.EXL is a leading business process solutions company that looks deeper to drive business impact through integrated services and industry knowledge. EXL provides operations management, decision analytics and technology platforms to organizations across multiple industries. I am part of Fulfillment processes under Travel verticals.- Sr. Service Delivery Leader : Travel Mid-office / Fulfillment Operations - Handling of products Refunds, Debit Memo, Invoicing, Travel Accounting, Airline… Show more EXL is a leading business process solutions company that looks deeper to drive business impact through integrated services and industry knowledge. EXL provides operations management, decision analytics and technology platforms to organizations across multiple industries. I am part of Fulfillment processes under Travel verticals.- Sr. Service Delivery Leader : Travel Mid-office / Fulfillment Operations - Handling of products Refunds, Debit Memo, Invoicing, Travel Accounting, Airline Settlement for US, Canada markets. Show less -
Senior ManagerAmerican Express Sep 2003 - Feb 2010Gurgaon, India- Team Member B28 -Senior Analyst (2003-2006) : Travel/Airline Accounting, Refunds & handling project for AMEX GBT India.- Manager B30 - (2007-2010) : Airline Refunds, Debit Memo, Invoicing & Airline Settlement for US Market. -
Sales Officer - Northern IndiaSrilankan Airlines Official Nov 2000 - Sep 2003New Delhi Area, India• Promote Airline among IATA Travel Agents (approx 400 agents) and corporate houses in Northern India (New Delhi, Gujarat, Rajasthan and Punjab).• To prepare daily Sales Report, Market survey, Competitor Analysis, etc. • Meeting annual targets on projected Sales.• Winter Sched. establishing city office & handling Airport at Bodhgaya,India. -
Sales And Marketing ExecutiveAbhinandan Hospitality Services Pvt Ltd Jan 2000 - Oct 2000New Delhi Area, India• Handling of Corporate Sales of Air Travel and inbound Tours.• Successfully handled Conferences and Exhibitions for Corporate houses like, Eli Lilly Ranbaxy, Aventis at major cities in India. -
Corporate Travel CounselorCaair Travels Pvt Ltd Jun 1999 - Dec 1999New Delhi Area, India• Handling of Travel reservations (Air/Hotels) besides Sales visits to Corporate.
Samrat Mukherjee Skills
Samrat Mukherjee Education Details
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Business Administration And Management, General -
Billing Settlement Plan - Iata Billing & Settlement -
English, Political Science & Economics -
Humanities/Humanistic Studies
Frequently Asked Questions about Samrat Mukherjee
What company does Samrat Mukherjee work for?
Samrat Mukherjee works for Teleperformance
What is Samrat Mukherjee's role at the current company?
Samrat Mukherjee's current role is IIM Raipur Senior Management Program (SMP), IATA Certified (Geneva), PGDBM, 24+ Years of experience in BPO Operations, Transition, Six Sigma Green Belt.
What is Samrat Mukherjee's email address?
Samrat Mukherjee's email address is sa****@****exp.com
What schools did Samrat Mukherjee attend?
Samrat Mukherjee attended Indian Institute Of Management Raipur, Asian Institute Of Management, Iata Training, Bharatiya Vidya Bhavan's, Iata Training, University Of Calcutta, Ramakrishna Mission Residential College.
What skills is Samrat Mukherjee known for?
Samrat Mukherjee has skills like Airlines, Call Centers, Customer Service, Credit Cards, Process Improvement, Leadership, Management, Business Analysis, Vendor Management, Account Management, Relationship Management, Service Delivery.
Who are Samrat Mukherjee's colleagues?
Samrat Mukherjee's colleagues are Ikrame Ouirini, Erinush Sangma, Eduardo López Rodríguez, Nelson Cano, Yolly Daisy Mae Capablanca, Marli Pereira De Godoy, Zubera Shaikh.
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Samrat Mukherjee
Vice President At Madison World | Marketer By Profession | Entrepreneur At HeartKolkata1gmail.com -
1ozeol.com -
samrat mukherjee
Enterprise Architect And Next Gen Data Management Consultant At Tata Consultancy ServicesBaduria3gmail.com, gmail.com, tcs.com
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