Senior Director
Current
Jan 2022 - Present
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Samrat Mukherjee Email & Phone Number
IIM Raipur Senior Management Program (SMP), IATA Certified (Geneva), PGDBM, 24+ Years of experience in BPO Operations, Transition, Six Sigma Green Belt
at
Teleperformance
1 work email found
@teleperformance.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
IIM Raipur Senior Management Program (SMP), IATA Certified (Geneva), PGDBM, 24+ Years of experience in BPO Operations, Transition, Six Sigma Green Belt
Location
Gurgaon, Haryana, India
Company size
Who is Samrat Mukherjee? Overview
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Quick answer
Samrat Mukherjee is listed as IIM Raipur Senior Management Program (SMP), IATA Certified (Geneva), PGDBM, 24+ Years of experience in BPO Operations, Transition, Six Sigma Green Belt at Teleperformance, a with 99624 employees, based in Gurgaon, Haryana, India. AeroLeads shows a work email signal at teleperformance.com and a matched LinkedIn profile for Samrat Mukherjee.
Samrat Mukherjee previously worked as Senior Director at Teleperformance and Director Of Operations at Teleperformance. Samrat Mukherjee holds Senior Management Program, Business Administration And Management, General from Indian Institute Of Management Raipur.
Company email context
Email format at Teleperformance
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{first}.{last}@teleperformance.com
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Profile bio
About Samrat Mukherjee
21+ years of work experience in managing operations, business transformation, strategic initiatives, process re-engineering and management consulting in US, EMEA & JAPA region.PG Marketing #IATA Qualified #Business Management #ARC/BCP essentials qualified #Operations Management
Listed skills include Airlines, Call Centers, Customer Service, Credit Cards, and 17 others.
Current workplace
Samrat Mukherjee's current company
Company context helps verify the profile and gives searchers a useful next step.
Teleperformance
8 roles
Samrat Mukherjee work experience
A career timeline built from the work history available for this profile.
Director Of Operations
CurrentManaging BPO operations for Carlson Wagonlit travellers across North America, EMEA & APAC markets. Handling a team of 300+ travel professionals in Gurgaon and Pune service centres in India. Providing value added services at "Point of Sale", "Fulfillment" & "Back Office" operations. Managing projects / transitions / quality / training / value deliveries / RPA & operational expenses to drive P&L positively.
Dec 2018 - Present
Senior Manager
Jan 2018 - Dec 2018
Sr. Service Delivery Leader - Us & Canada Midoffice Operations
EXL is a leading business process solutions company that looks deeper to drive business impact through integrated services and industry knowledge. EXL provides operations management, decision analytics and technology platforms to organizations across multiple industries. I am part of Fulfillment processes under Travel verticals.- Sr. Service Delivery Leader : Travel Mid-office / Fulfillment Operations - Handling of products Refunds, Debit Memo, Invoicing, Travel Accounting, Airline… Show more EXL is a leading business process solutions company that looks deeper to drive business impact through integrated services and industry knowledge. EXL provides operations management, decision analytics and technology platforms to organizations across multiple industries. I am part of Fulfillment processes under Travel verticals.- Sr. Service Delivery Leader : Travel Mid-office / Fulfillment Operations - Handling of products Refunds, Debit Memo, Invoicing, Travel Accounting, Airline Settlement for US, Canada markets. Show less
Mar 2010 - Dec 2017
Senior Manager
- Team Member B28 -Senior Analyst (2003-2006) : Travel/Airline Accounting, Refunds & handling project for AMEX GBT India.- Manager B30 - (2007-2010) : Airline Refunds, Debit Memo, Invoicing & Airline Settlement for US Market.
Sep 2003 - Feb 2010
Sales Officer - Northern India
• Promote Airline among IATA Travel Agents (approx 400 agents) and corporate houses in Northern India (New Delhi, Gujarat, Rajasthan and Punjab).• To prepare daily Sales Report, Market survey, Competitor Analysis, etc. • Meeting annual targets on projected Sales.• Winter Sched. establishing city office & handling Airport at Bodhgaya,India.
Nov 2000 - Sep 2003
Sales And Marketing Executive
• Handling of Corporate Sales of Air Travel and inbound Tours.• Successfully handled Conferences and Exhibitions for Corporate houses like, Eli Lilly Ranbaxy, Aventis at major cities in India.
Jan 2000 - Oct 2000
Corporate Travel Counselor
Caair Travels Pvt Ltd
• Handling of Travel reservations (Air/Hotels) besides Sales visits to Corporate.
Jun 1999 - Dec 1999
Team & coworkers
Colleagues at Teleperformance
Other employees you can reach at teleperformance.com. View company contacts for 99624 employees →
MI
Menna Ibrahim
Colleague at TeleperformanceEgypt
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JC
Jeia Castillo
Colleague at TeleperformanceCabadbaran, Caraga, Philippines
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SP
Shreya Patadiya
Colleague at TeleperformanceAhmedabad, Gujarat, India
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VS
Vipin Saini
Colleague at TeleperformanceDelhi, India
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BP
Bhupesh Porwal
Colleague at TeleperformanceBengaluru, Karnataka, India
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OA
Odessa Anne A.
Colleague at TeleperformanceClark Freeport And Special Economic Zone, Central Luzon, Philippines
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RV
Rubens Victor Pereira Junior
Colleague at TeleperformanceMogi Das Cruzes, São Paulo, Brazil
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RA
Rahul Agarwal
Colleague at TeleperformanceChennai, Tamil Nadu, India
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DJ
Denis Jakubovic
Colleague at TeleperformanceSarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina
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MD
Maxime De Crits
Colleague at TeleperformanceBerlin, Germany
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Menna Ibrahim
Colleague at TeleperformanceEgypt
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JC
Jeia Castillo
Colleague at TeleperformanceCabadbaran, Caraga, Philippines
View →
SP
Shreya Patadiya
Colleague at TeleperformanceAhmedabad, Gujarat, India
View →
VS
Vipin Saini
Colleague at TeleperformanceDelhi, India
View →
BP
Bhupesh Porwal
Colleague at TeleperformanceBengaluru, Karnataka, India
View →
OA
Odessa Anne A.
Colleague at TeleperformanceClark Freeport And Special Economic Zone, Central Luzon, Philippines
View →
RV
Rubens Victor Pereira Junior
Colleague at TeleperformanceMogi Das Cruzes, São Paulo, Brazil
View →
RA
Rahul Agarwal
Colleague at TeleperformanceChennai, Tamil Nadu, India
View →
DJ
Denis Jakubovic
Colleague at TeleperformanceSarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina
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MD
Maxime De Crits
Colleague at TeleperformanceBerlin, Germany
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7 education records
Samrat Mukherjee education
Senior Management Program, Business Administration And Management, General
Diploma In Business Management, Business, Management, Marketing, And Related Support Services, A
Bsp Credentials, Billing Settlement Plan - Iata Billing & Settlement
Post Graduate Diploma In Sales & Marketing Management, Sales, Distribution, And Marketing Operations, General, A
Iata Standard Course, Aviation/Airway Management And Operations, A
Bachelor'S Degree, English, Political Science & Economics
West Bengal Board Of Higher Secondary Education, Humanities/Humanistic Studies
FAQ
Frequently asked questions about Samrat Mukherjee
Quick answers generated from the profile data available on this page.
What company does Samrat Mukherjee work for?
Samrat Mukherjee works for Teleperformance.
What is Samrat Mukherjee's role at Teleperformance?
Samrat Mukherjee is listed as IIM Raipur Senior Management Program (SMP), IATA Certified (Geneva), PGDBM, 24+ Years of experience in BPO Operations, Transition, Six Sigma Green Belt at Teleperformance.
What is Samrat Mukherjee's email address?
AeroLeads has found 1 work email signal at @teleperformance.com for Samrat Mukherjee at Teleperformance.
Where is Samrat Mukherjee based?
Samrat Mukherjee is based in Gurgaon, Haryana, India while working with Teleperformance.
What companies has Samrat Mukherjee worked for?
Samrat Mukherjee has worked for Teleperformance, Carlson Wagonlit Travel, Exl, American Express, and Srilankan Airlines Official.
Who are Samrat Mukherjee's colleagues at Teleperformance?
Samrat Mukherjee's colleagues at Teleperformance include Menna Ibrahim, Jeia Castillo, Shreya Patadiya, Vipin Saini, and Bhupesh Porwal.
How can I contact Samrat Mukherjee?
You can use AeroLeads to view verified contact signals for Samrat Mukherjee at Teleperformance, including work email, phone, and LinkedIn data when available.
What schools did Samrat Mukherjee attend?
Samrat Mukherjee holds Senior Management Program, Business Administration And Management, General from Indian Institute Of Management Raipur.
What skills is Samrat Mukherjee known for?
Samrat Mukherjee is listed with skills including Airlines, Call Centers, Customer Service, Credit Cards, Process Improvement, Leadership, Management, and Business Analysis.
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