• Corporate sales of various IT products • Digital & Product Marketing Strategy and Quarterly Goal formulation and implementation • Market research & analysis • Formulate Customer Support Process and manage the customer support team • Use customer feedback to ensure client satisfaction; and supervise and mentor customer relation team for productive result • Take a lead in communicating with clients, partners, suppliers & the internal team • Build strong, long-lasting customer relationship by partnering and understanding their needs • Continuous research on new technologies, process and learn to use them in project success. • Build strong relationships with stakeholders; and ensure overall reliability of services • Responsible to encourage, motivate and coordinate all team members for synergistic result

• Market research & analysis • Integrated digital marketing & website optimizations • Establishing, maintaining & expanding customer base • Servicing the needs of existing customers/ clients • Project & correlated team management • Increasing business opportunities • Generating marketing collateral

1. Analyzing International Financial Market (FOREX, COMEX, UK STOCKS and INDICES) trends 2. Product Development, Evaluation and Positioning 3. Analyzing the clients need and aligning it with appropriate product/service 4. Coordinating and cultivating relationships with potential clients and implementing effective strategies to maximize sales 5. Preparing, analyzing and presenting client account performance and take feedbacks and accordingly deliver the services to ensure client delight

1. Addressing and resolving the concerns of the clients 2. Providing solution to the client queries 3. Analyzing the validity of a clients' recommendation to the change in the software and assigning the work to the concerned team in software development to be included in the upcoming release 4. Support the smooth functioning of the Supply Chain Management