Evaluate & Explore Strategic Partnership Opportunities contributing to revenue growthLiase with Partners to create growth campaigns, communicate needs and build effective synergyEnsured alignment of functional OKRs and processes to company strategyAnalyse & Strategise on Partner initiatives, forecast for strategic changes & build measurable metrics for Partner GrowthCreate Partnerships for building a sustainable revenue channels through CXO pitchesWork closely with affiliates, tech partners and publishers to increase brand Share-of-Voice & Brand Perception.

Managed e-Learning & e-Commerce WordPress product through its product development lifecycle and achieved annual product revenue.Created the product roadmap, and conducted multiple surveys to understand & refine buyer persona.Compiled analytics data based on metrics such as traffic, engagement, conversions, etc., and derived logical and actionable insights from it.Did on-page and off-page SEO for the product landing pages to increase search rankings.Worked with management to build KPIs and metrics in order to assess impact, and also ensured alignment of functional OKRs and processes to company strategyThorough keyword research to build the content plan for products to create successful marketing funnels for products.Understood persona-driven user behavior and incorporated important design interactions coordinating with the UI/UX teams, reduced churn rate by 10%.Contributed to the planning and execution of targeted marketing campaigns to increase the product's online presence and generate brand recognition.Engaged with Industry thought leaders & evangelists for strategic input and partnerships.Ensured customer satisfaction leading to higher sales conversions and retention.Part of the founding team for ideation of a product - marketplace business model. Defined and executed GTM strategies for a successful product launch.Conducted brand awareness and primary & secondary market research.Initiated & executed strategies through coordination across multiple teams viz. development, UI/UX, Sales to increase user acquisition & market-share.

Specialising in DART( Dynamic Andon Response Tool) , wherein had to manage operations by providing successfull resolution to L2 associates about critical customer queries inorder to enhance customer experience standards.Experienced in handling real time associates at a number of 8-10 on production floor with resolutions in-coherent with amazon retail policies .

Have been an integral part in the initiation of the Communication Team. Worked extensively with HR(Business Partners) to execute better employee engagement strategies in terms of newsletters, poster design and various other digital channels. Have fully designed the initial 7 versions of the newsletter for Amazon Pune(PNQ10) operations office.

Handled Customer Operations specific to North America, Canada.Have continuously resolved intricacies to operations related issues with a positive performance ratio of 90%.Have varied knowledge in decision making related to business operations and risk in transactions.