• Compiled competitive analysis to see how location can compete with other venues. • Transformed wedding packages for easier customer experience. • Designed business center space for better visitor experience and convenience.

• Assisted Loan Officers in processing loan applications and gathering necessary documents for underwriting.• Delivered exceptional customer service by responding to inquiries from customers regarding loan status and other related concerns. • Ordered appraisals, compiled required documentation such as tax returns, credit reports, bank statements and pay stubs.• Utilized various software programs such as Microsoft Office for document preparations, management tasks, and filed and maintained loan records.