Samreen Iqbal Email & Phone Number

London, Gb

London, Gb

London, England, United Kingdom

• Working in an elite store at a fast paced environment and ensure all KPI's are overachieved.• Building rapport with customers to adapt to their needs.• Understanding the growth and development of Internet Of Things and promoting these products to customers, which are a unique and significant set of products to the business.• Providing professional customer service interactions to all customers.• Understanding and adapting to the fast growth of devices and technology.• Catering to customer needs.• Handling customer complaints and queries with care and understanding.

• Reviewing policies and escalation processes for maternity framework.• Implementing Operational Pressures Escalation Levels framework across emergency departments.• Working with London Ambulance Service, Helicopter Emergency Medical Service and various stakeholders to ensure business continuity.• Carrying out training sessions for incident logging and lockdown drills.• Participating in tabletop exercises and workshops• Liaising with local government, transport, Met Police, London Fire Brigade and various colleagues to discuss business continuity and emergency planning.• Responding to emergencies such as fires, leaks, threats etc.

• Building relationships with clients and vendors to provide digital solutions for client.• Developing understandings of HR systems offered by vendors• Scheduling and attending vendor demonstrations in person and virtually.• Completed vendor functionality tests on basis of client’s request for proposal.• Completing regular status reporting as part of project management and planning.• Providing data analysis and development of scoring system for vendor assessments and quantifying data using a ‘gap-fit’ analysis.• Development of framework to quantify, score and weight data.• Network with colleagues and working with international stakeholders in PwC India etc to support allocation of resources.

• Assisting with people management responsibility ensuring smooth running of Admin & Clerical services• Collating KPI data to provide to NHS England and ensuring targets are met• Carrying out task and finish groups to support process mapping work and create standardised documentation for each discipline• Manage and build relationships across multi-disciplinary teams• Work with Head of Service to carry out audits of PTL.• Implement effective leadership to work collaboratively with teams.• Work closely with site manager, health and safety, security, and infection control to ensure staff and patient safety when working in a healthcare environment.• Using Microsoft packages i.e. Teams, Outlook, Power Point, Excel and Word to complete tasks and monitor progress of projects using Project Development Plans and Action Logs.• Project management of building redevelopment works and communicating with various stakeholders to support the project.• Chair regular meetings and ensure action plans are kept up to date• Cascade agendas prior to meetings along with any documents and minutes where necessary • Onboarding and recruiting staff on temporary and permanent basis • Completing shortlisting , editing job descriptions and sitting in interview panels to recruit• Use of RiO, Health Roster and Datix systems

London, England, United Kingdom

• Ensuring patients are comfortable and confident with the side effects of the vaccine. • Administering the vaccine in a fast paced environment during COVID-19 pandemic to ensure the queues are swift.• Comforting patients regarding any worries associated with the vaccinations. • Ensuring consent is given to the nurses prior to the administering.• Drawing up the vaccine from the vial quickly and efficiently to ensure all the laboratory requirements are met.• Following protocol from the green book and reading the protocol and Standard Operating Procedures (SOPs) prior to every shift.• Using correct methods (following anatomy) to administer the vaccine.• Ensuring Basic Life Support skills are in place to be able to manage an anaphylaxis reaction.• Consulting HCA or Nurse in need of an emergency.