- Monitoring 0% APR Credit Card focused on providing a ‘Balance Transfer Facility’ to customers on 0% mark-up for specified time duration- Working with Outbound Calling Unit focused on pitching value added product offerings (installment plans, insurance products) to existing credit card customers- Currently, looking after the ‘Acquisition’ and ‘Spend’ aspects of Credit Cards’ business.- Manage and enhance existing product offering to profitably meet clientele needs.- Monitoring of Marketing Expense- Complain Management

- Assist Product Manager – Credit Cards Portfolio- Drive towards achieving solutions among cross-functional teams (primarily Sales, Credit, Operations, Collections, Service & Quality, respective function through market requirements and product positioning.- Monitored of Marketing Expense- Complain Management- Successfully implemented 15% Salary deduction on UBL delinquent (Consumer Products) staff. Approximately 9.68 Million recovered till date- Successfully got the implementation done on Delinquent Liability Customer deduction. Approximately 22 Million recovered (Credit Cards, PRL, RNF & Drive)- Worked on identifying process gaps