Reporting to General Manager and Operations Manager, I execute delivering excellent customer service by efficiently managing check-ins, reservations, and guest inquiries. I handled financial transactions, resolve issues, and promote additional services. With a focus on security, I collaborated with other departments, and meticulous record-keeping, I contributed significantly to the overall success of the hotel, ensuring a positive and seamless guest experience.

As an Associate in the PC Express Department at Real Canadian Superstore, my role focuses on processing online grocery orders efficiently. I ensure accurate item selection, maintain quality standards, and engage with customers during order pickups. Managing inventory, collaborating with team members, and adhering to safety guidelines are integral parts of my daily job responsibilities. I also operate equipment such as handheld scanners and stay updated on product information and procedures through continuous training.

As a Front-Counter Representative at Tim Hortons, I provided excellent customer service by efficiently processing orders, handling cash transactions, and promoting upselling. I maintained a clean and organized front counter, ensuring well-stocked supplies. Quick multi-tasking, effective problem resolution, and adherence to company policies were key aspects of my role. I collaborated with the team to address customer needs and uphold Tim Hortons' standards.