Samuel Ribeiro Email & Phone Number

Hartford, Ct, Us

United States

• Oversee the integrity and accuracy of CRM data, ensuring consistency across all departments and eliminating duplicate or outdated records.• Provide technical support and training to end-users.• Design and implement automated workflows, approval processes, and custom triggers, streamlining business operations and reducing manual tasks.• Develop and maintain custom reports and dashboards, enabling data-driven decision-making for executive teams.• Integrate third-party… Show more • Oversee the integrity and accuracy of CRM data, ensuring consistency across all departments and eliminating duplicate or outdated records.• Provide technical support and training to end-users.• Design and implement automated workflows, approval processes, and custom triggers, streamlining business operations and reducing manual tasks.• Develop and maintain custom reports and dashboards, enabling data-driven decision-making for executive teams.• Integrate third-party applications and services with the CRM system, improving data flow and enhancing overall system capabilities.• Ensure compliance with data protection regulations and implement security measures, including role-based access controls and audit trails.• Identify and implement process improvements within the CRM system. Show less

United States

• Designed and developed www.tedcleanservices.org to ensure optimal user experience across all devices.• Integrated SEO strategies into web development, including proper use of meta tags, alt texts, and schema markup.• Optimized website load times by compressing images, minifying code, and leveraging browser caching.• Implemented IT automation solutions to streamline business processes.• Provided technical training and ongoing support to client staff.• Monitor client IT… Show more • Designed and developed www.tedcleanservices.org to ensure optimal user experience across all devices.• Integrated SEO strategies into web development, including proper use of meta tags, alt texts, and schema markup.• Optimized website load times by compressing images, minifying code, and leveraging browser caching.• Implemented IT automation solutions to streamline business processes.• Provided technical training and ongoing support to client staff.• Monitor client IT systems and suggest recommendations for improvements.• Support any other IT requests as needed. Show less

• Designed, created and developed automated systems in Zoho CRM to increase team efficiency.• Identified gaps in the existing CRM process and proposed solutions for improvement.• Developed custom modules and designed them with Canvas, tailored to each team.• Provided training on CRM software usage to new users within the organization.• Managed daily operations of the CRM system, including data entry, user management, and reporting.• Created dashboards and reports to… Show more • Designed, created and developed automated systems in Zoho CRM to increase team efficiency.• Identified gaps in the existing CRM process and proposed solutions for improvement.• Developed custom modules and designed them with Canvas, tailored to each team.• Provided training on CRM software usage to new users within the organization.• Managed daily operations of the CRM system, including data entry, user management, and reporting.• Created dashboards and reports to track key performance indicators related to customer engagement.• Documented all changes made within the system, ensuring proper version control is maintained at all times.• Created and edited webpages using Wordpress.• Installed and monitored all software and hardware to meet IT needs of the company.• Trained staff members on proper use of computer systems and applications.• Maintained inventory of all hardware assets; tracked license renewals for software products. Show less

• Helped individuals find their way into recovery by assisting them and their case workers over the phone and via email.• Provided crisis intervention services to support individuals in need of assistance.• Supported family members during difficult times by providing emotional guidance and resources.Utilized strong communication skills when interacting with clients from diverse backgrounds.

Attleboro, Massachusetts

• Work with Co-Founder and Owner to evaluate business procedures and identify opportunities for improvement.• Created and currently maintain tedcleanservices.org while managing all social media & business profiles.• Successfully developed and implemented marketing strategies to increase customer engagement and brand awareness.• Developed project plans that identified goals, objectives, tasks, resources needed, timelines and deadlines, budgets and risks associated with each… Show more • Work with Co-Founder and Owner to evaluate business procedures and identify opportunities for improvement.• Created and currently maintain tedcleanservices.org while managing all social media & business profiles.• Successfully developed and implemented marketing strategies to increase customer engagement and brand awareness.• Developed project plans that identified goals, objectives, tasks, resources needed, timelines and deadlines, budgets and risks associated with each project.• Negotiated contracts with vendors ensuring terms were favorable while maintaining positive working relationships. Show less

Pawtucket, Rhode Island

• Assisted with the outreach, recruitment, and assessment of youth ages 14 to 24.• Completed paperwork including I-9, W-4, and working papers.• Facilitated workshops on career exploration and job skills training.• Produced and organized excel sheets for hours and wages.

Mansfield, Massachusetts

• Set and implemented strategic goals and initiatives to align company with mission, values, and vision.• Set prices and credit terms for goods and services, based on forecasts of customer demand.• Monitored suppliers to efficiently provide needed goods and services within budgetary limits.• Organized and guided activities such as sales promotions requiring coordination with other department managers.

Medfield, Massachusetts

• Followed policies and procedures for handling confidential patient data according to HIPAA guidelines.• Investigated existing database to identify redundant or obsolete fields prior to migration process.• Resolved and clarified codes and diagnoses with conflicting, missing and unclear information by consulting with doctors and others.• Conducted detailed analysis of databases for accuracy and completeness of migrated data.

Fall River, Massachusetts

• Implemented Individualized Education Plans and Individualized Treatment Plans.• Organized and executed community experiences.• Completed extensive documentation of the students' daily activities.• Provided emotional support for special needs students who were struggling with challenging behaviors or emotions.• Implemented activities designed to help special needs students reach their academic goals.• Collaborated effectively with other professionals, such as speech… Show more • Implemented Individualized Education Plans and Individualized Treatment Plans.• Organized and executed community experiences.• Completed extensive documentation of the students' daily activities.• Provided emotional support for special needs students who were struggling with challenging behaviors or emotions.• Implemented activities designed to help special needs students reach their academic goals.• Collaborated effectively with other professionals, such as speech therapists, occupational therapists, and school psychologists, to ensure that the best possible services were provided for special needs students.• Assisted in preparing materials needed for instruction, such as worksheets or manipulatives.• Supported teachers in developing effective behavior management systems for individual students.• Created personalized lesson plans based on the individual strengths of each student. Show less

Mansfield, Massachusetts

• Enforced alcohol policy.• Handled typical and crisis situations.• Assisted guests with any inquiries.

Foxboro, Massachusetts

• Greeted and Registered incoming guests.• Administered and managed cash handling responsibilities.• Handled guest requests and concerns promptly and with courtesy.

Foxboro, Massachusetts

• Cared for and supervised children ages 5 to 18.• Demonstrated excellent organizational skills in planning, scheduling, and overseeing daily operations of the group.• Resolved conflicts between members using effective interpersonal skills and mediation techniques.

Bachelor'S Degree, History

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies