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Sam Rice is listed as Senior Product Manager at Metropolis Technologies at Metropolis Technologies, based in Nashville, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Sam Rice.
Sam Rice previously worked as Senior Product Manager at Metropolis Technologies and Senior Product Manager at Sp+ (Sp Plus). Sam Rice holds Business from University Of Missouri-Kansas City.
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Senior Product Manager - Product management - CPSO Certified Scrum Product OwnerFor the past 10 years, I have lead the creation and development of the central database and UI product for all locations details housing over 9,000 locations. I lead an offshore team of solutions engineers and QA technicians to enhance functionality, modify business logic and provide an easy and intuitive interface for my users. I have successfully lead lift and shift projects from IBMs' DB2 to AWS cloud solutions, UI redesigns leveraging users journeys and best practices to deploy the backbone of our companies integration with internal and external Channel Partners.I work closely with all our business units to understand and define their needs, lead refinement sessions with software engineers to create solutions and deploy product enhancements leveraging Agile SCRUM methodology.I am a results driven leader who discovers team strengths and weaknesses and uses that data to get the most out of each resource while building a cohesive team that delivers unparalleled quality solutions, all while using a sense of humor to keep teammates engaged!I am well respected throughout the organization as a go to SME and reliable business partner. I love what I do and the results show!Business Analysis - OPERATIONS AND PROJECT MANAGERDynamic and hands-on operations leader with a consistent record of building strong organizations and delivering results in challenging circumstances for organizations across diverse industries. Proven ability to develop and implement strategic plans, coach professional staff, and work with cross-functional business units. Track record of building and leading high-performing teams. Strong communication and problem-solving skills. Prior life skills and abilities:Budgeting and Cost Reduction Developed expense budgets for a business with sales of more than $49M. Reduced costs through implementation of enhanced operating standards and controls. Training and Development Trained staff and maintained corporate compliance during openings of 75 retail stores nationwide. Revised operating/training manuals and communicated changes to all business units. Customer Service Achieved 99% customer satisfaction rating for 1400 specialty patient base pharmaceutical business. Monitored national polling data and customer service programs.Specialties: Key Areas of Expertise: Product Management Market analysis customer service merchandising expense controlcost reduction P&L payroll workforce planning training and development forecasting
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Santa Monica, CA, US
Responsible for managing all phases of product lifecycle management including development, testing and deployment of proprietary internal location management software.- Roadmap Strategy, Competitive Analysis, User Story Mapping, Backlog Prioritization, Go-to-Market Strategy, Market Research, Feature Enhancement, API Optimization, External 3rd party.
Chicago, IL, US
Responsible for managing all phases of product lifecycle management including development, testing and deployment of proprietary internal location management software.- Roadmap Strategy, Competitive Analysis, User Story Mapping, Backlog Prioritization, Go-to-Market Strategy, Market Research, Feature Enhancement, API Optimization, External 3rd party.
Chicago, IL, US
PRODUCT MANAGER, SP+ CORPORATIONResponsible for creation of a central database and UI for housing all location data for over 9,000 locations.- Strategic Phase Planning, Stakeholder Collaboration, User Story Creation, Project Management, Directing Activities of 15 Offshore Resources, Architecture Review and Approval, Product Design, Development Management.
Chicago, IL, US
My Responsibilities include: Determining operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Work as a liaison between the business owner and the technical developers to communicate the business needs for ongoing support and enhancements. Monitor project progress by tracking activity.
US
I was hired to develop and start from scratch a National Customer Service Department for a segment leading organization. I led the project, worked with cross functional teams, hired the initial employees, developed Policy and Procedure and successfully launched the Contact Center. Today, I direct ~40 employees in a Contact Center that takes over 1,500.
Developed programs, scorecards, and additional metrics to manage and control productivity. Identified and resolved metrics problems. Served as a subject matter expert on corporate projects. Participated in corporate initiatives including team meetings and program rollouts. Prepared and delivered daily and weekly reports to senior management covering.
Brentwood, TN, US
Maintained responsibility for daily store operations, payroll, new program development, and internal communications. Conducted research, identified vendors, and supervised equipment installation. Worked in cooperation with cross-functional teams including IT, marketing, and operations. Reduced credit card fee costs by leading the testing and.
US
Hired to operate 10 stores in 3 states before eventually managing 14 stores in 5 states. Directed sales, hiring, and training. Monitored compliance with corporate guidelines and marketing plans. Handled payroll and monthly P&L’s. Developed new operational procedures and updated operating manuals. Managed and met payroll budgets each month in position. .
Denver, Colorado, US
Directly responsible for a 15 store market surrounding the corporate offices of Blockbuster Music. Recruited, hired and trained Store Managers in diverse markets. Successfully took over troubled territories, improved operations, increased sales while reducing costs. Constantly given more responsibilities in a world class organization.
Started as the Manager of the first ever Retail location. Developed operational procedures, SOP's and Franchise training program. Consistently promoted through different positions including Director of Franchise Training, Regional Manager, Master Franchise Development Liason (Montrel Quebec) and eventually became VP of Operations and Purchasing, for a 500+.
Quick answers generated from the profile data available on this page.
Sam Rice works for Metropolis Technologies.
Sam Rice is listed as Senior Product Manager at Metropolis Technologies at Metropolis Technologies.
Sam Rice is based in Nashville, Tennessee, United States while working with Metropolis Technologies.
Sam Rice has worked for Metropolis Technologies, Sp+ (Sp Plus), Central Parking System, Accredo Health, and Tractor Supply Company.
You can use AeroLeads to view verified contact signals for Sam Rice at Metropolis Technologies, including work email, phone, and LinkedIn data when available.
Sam Rice holds Business from University Of Missouri-Kansas City.
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