● Utilized AWS Lambda functions, API Gateway, and Python programming for provisioning SIM (Subscriber Identity Module) cards to support the IoT team. Eliminating the need to contact 3rd party vendors for activation requests, saving T-Mobile a minimum of $96,000 in contractor fees annually.● Migrated and corrected vendor overlaps and gaps on the T-Mobile device databases. Thousands of subscribers were assigned the wrong values leading to service outages due to outdated documentation and a failed knowledge transfer. Coordination with vendors along with hundreds of SQL and JSON API scripts were generated to correct database inaccuracies and create safeguards.● Web scraped, extracted, and sorted the version history of Service Order Codes (SOC) from 3 years of project documents with Python and made a SOC lineage system to track version history and inheritance of SOCs from previous versions reducing troubleshooting calls for malfunctioning SOC rollouts by 80%.● Modified legacy Java tools during the company’s shift to 5G technology ensuring charging systems like the Service Data Point (SDP) would be able to accurately bill customers saving T-Mobile tens of thousands of dollars.● Mentored junior engineers through one-on-one and pair programming sessions having code reviews while reiterating the importance of testing, coding standards, and the software development life cycle.

● Guided and mentored engineering teams on how-to-use Ansible playbooks created in Python, reducing rollout errors by 100% by removing the need to transfer deployment files node-to-node across lab and production environments via Linux Bash commands.● Automated the updating and deploying of XML-based tariffs in Java on the T-Mobile network so that things like provisioning free service based on time zones and blocking fraudulent numbers can be done in 60% less time.

● Developed a Python program automating XML document updates, file uploads to nodes via Bash scripting, email generation, and web form completion using Selenium web automation. Designed a user-friendly pop-up GUI for input recording and testing, reducing development times by 83% and eliminating user error.

● Regularly conducted all-source analysis to generate tactical reports for commanding officers and conducted debriefs with convoy commanders to gather area-specific intelligence critical for daily logistics convoy operations within the Theater of Operations. ● Held an active Secret Clearance (SC) throughout the duration of employment.

● Wrote analytical automation tools for customer segmentation and notification, leveraging Ruby on Rails to integrate data from the company’s SQL server. Improved membership revenue by 25% by identifying duplicates, and monitoring soon-to-expire gallery memberships, triggering automated email reminders for renewals.● Redesigned the art gallery’s website by updating and optimizing HTML, CSS, and JavaScript code to create more responsive layouts for each new exhibition which improved desktop and mobile accessibility. In effect, the changes helped increase total monthly website visits by 30%.

● Performed around 70 WPM entering passport application information into the Department of State’s database.● Interacted with other departments like Communications, Administration, and Fraud verifying passport application validity.