Samridhi Aggarwal Email & Phone Number

Toronto, ON, CA

➢Collaborate with the senior leadership to develop comprehensive action plans, including resource allocation and timelines.➢Work with Marketing, Training, Projects & Technical Support teams to ensure efficient and effective collaboration.➢ Collaborate with cross-functional teams to troubleshoot issues, address concerns, and answer questions if.

Ontario, Canada

➢ Customer Success and Retention: Ensure overall satisfaction and engagement for Phreesia’s clients. Analyze churn clues and create archive cases in time to increase retention and client satisfaction. Partner with client executives and key business leaders to maintain revenue by managing renewal ➢ Client Advocacy: Responsible for capturing client feedback.

Toronto, Ontario, Canada

➢ Customer Relationship Management: Building and maintaining profitable relationships with key customers. Expanding the customer base by upselling and cross-selling. Understanding key customer needs by addressing them in a timely manner ➢ Subject Matter Expertise: Possess a profound understanding of the software and services offered by S&P Data. Leverage.

Gurugram, Haryana, India

➢ Project Deployment/Portfolio Management: Accountable for delivering multiple concurrent projects and managing the entire lifecycle from onboarding to go-live. Create reports to track product usage for ongoing projects➢ Documentation and Reporting: Identity, assess, and document client requirements whilst leading weekly meetings to set expectations, and.

India

Manage client interactions and help them troubleshoot technical problems while ensuring 90% plus customer satisfaction score. Maintain flexibility in work schedule to embrace and drive change. Build rapport with the customer to create positive and lasting relationships. In a collaborative effort with leadership, identify sales opportunities to meet the.

Post Graduation, Project Management

Bachelor Of Business Administration - Bba, Healthcare Management