Samrin Khan Email & Phone Number

India

Mumbai, Maharashtra, India

Mumbai Area, India

• The job will involve planning and scheduling the logs for the commercial and Promo elements to be shown in broadcast content.• Creating, loading and co-ordinating monthly programmes schedule into the system and releasing these schedules for the booking of spots.• Create pitch and take complete onus of promotion plan promos+Secondary elements) based on client group priorities for respective channels .• Post Air Reconciliation and airtime inventory management•Do Trai Check ,Send Reports to ensure commercial and promo Duration will not exceed in an hour .Ensure Logs ,will go On Air without any Trai Violations• Log export for final scheduled airing.

Powai

Ensuring that UK Pensions Defined benefits are calculated with regards to legislative requirements. Managing customer service operations inclusive of implementing short / long term plans; managing teams with focus on excelling business targets & service delivery metrics.Coordinating with UK counterparts for product and procedural queries.Preparing MIS reports & other statements with a view to apprise management of process operations and assist in critical decision-making process.Carrying out detailed Training Need Analysis(TNA) to identify gap areas in skills and knowledge on a monthly basis.Mapping client’s requirements; assisting in developing, implementing and transitioning, customising Processes in line with the guidelines specified by the client.Implementing Standard Operating Procedures, Manuals to facilitate smooth functioning of process, ensuring conformance to Service Level Agreements.Implementing competent strategies for boosting business with a view to penetrate into new areas and expand existing ones for meeting pre-determined business objectives and targets.Mapping client’s requirements & providing best products to suit their requirements; generating business from existing accounts and achieving profitability & sales growth.Developing relationships with key decision-makers in target organizations for business development.Responsible for managing a minimum team of 20 FTEsAccountable for handling complex transactions, ensure high quality deliverables.Ensured team adherence to high levels of integrity and comply with organizational policies.Creating and monitoring development plans and road maps for individuals with perfomance challenges Ensured efficient allocation of resources to queues at times of high volume.Enabled efficient co-ordination with onshore counterparts to achieve team targets on quality and accuracy.Ensure compliance to company policies by acting as a Single Point of Contact for all audit related activites.

Powai

• To accurately calculate and communicate pension scheme benefits having regard to the Scheme Rules, Inland Revenue and legislative requirements• To maintain an accurate client database with correct checks and reconciliations; producing and updating records accurately for new entrants, exits and status changes, miscellaneous amendments, pensioner amendments• To identify problems or deficiencies in documentation, bases or data. To use appropriate forms and checklists for all work carried out• Updating the team with Process Updates and also maintaining a file for the same. Providing training and guidance to new joiners• Co-ordination with the UK Team for resolution of queries. Process and Productivity Improvement• Audit check of monthly reports sent to UK

Malad

My responsibility includes• Payment collection of Personal Loans.• Providing customers with online help.• Data feeding the queries raised by customers.• Tracking the smooth flow of technical assistant.• Promote the product, reporting the feedbacks.

Executive Mba, Marketing/Marketing Management, General

Bcom, Commerce

Ssc, General Studies