Samrin Sayed Email & Phone Number

Mumbai, MH, IN

Mumbai, Maharashtra, India

Goregaon, Maharashtra, India

• Conducting interviews for new hiring
• Conducting Trainings for NHT Batches and each batch consists of up to 30 people
• Conducting online/virtual trainings for different location employees i.e., Solapur, Chennai, Bangalore, etc.
• Ensuring proper performance by conducting regular mock calls session during NHT
• Conducting fun learning activities, quizzes, and games sessions during training to make it more interactive and build rapport with trainees
• Facilitating Certification Process and helping agents during Certification

Goregaon, Maharashtra, India

• Auditing calls (Inbound & Outbound)
• Auditing Emails and Chats
• Conducting Feedback Sessions (Using Sandwich Policy)
• Conducting Call Listening Session and discussing the observations
• Conducting Dip checks on production floor
• Floor Walking

Vasai Virar, Maharashtra, India

Experienced and certified Montessori education model follower.Managing the class and preparing the lessons to be delivered to the students.Basic administration such as keeping student records, maintaining attendance etc.Preparing and setting tests, examination papers, competitive quizzes, etc.Tailored individual appropriate instructional techniques to meet.

Bachelor Of Business Administration - Bba, Accounting And Business/Management, A

Junior High/Intermediate/Middle School Education And Teaching