Samantha Roberts Email & Phone Number

Chattanooga, Tn, Us

Chattanooga, Tn, Us

Chattanooga, Tennessee, United States

- Conduct one-on-one and small group fitness sessions using The Exercise Coach’s proprietary methods and technology.- Assess clients’ fitness levels and create customized workout programs based on individual goals.Educate clients on proper form, technique, and equipment usage to ensure safety and effectiveness.- Motivate and inspire clients to reach their health and fitness potential while promoting self-confidence and a positive mindset.

Chattanooga, Tennessee, United States

-Design and lead specialized cycling and mobility classes tailored for small, intimate groups, ensuring personalized attention and effective workouts.-Create a supportive and engaging environment, providing individualized modifications and technique guidance to meet diverse fitness needs.-Continuously develop innovative class programs, staying updated with industry trends to deliver exceptional fitness experiences.

Chattanooga, Tennessee, United States

- Lead small group training sessions for women, focusing on strength, mobility, endurance, and overall fitness.- Develop and implement customized workout plans that cater to varying fitness levels and personal goals within the group.- Teach proper exercise form, technique, and safety for a variety of exercises, including kettlebell, dumbbell, and bodyweight movements.

Chattanooga, Tennessee, United States

-Lead dynamic group fitness classes to help members achieve their fitness goals.-Specializing in leading indoor cycling classes, dance fitness classes, mobility classes, and pilates based classes.-Foster a motivating and inclusive environment, ensuring proper technique and personalized modifications for all fitness levels.-Stay current with fitness trends and maintain a safe, clean workout space to enhance member experience and engagement.

Chattanooga, Tennessee, United States

Chattanooga, Tennessee, United States

Chattanooga, Tennessee, United States

Chattanooga, Tennessee, United States

Curlyhead Social is a woman owned and operated social media marketing business. We specialize in social media and brand management services, such as content creation, strategic social marketing, logo design, brand creation/re-creation, paid advertisements, and more!

Chattanooga, Tennessee, United States

Chattanooga, Tennessee, United States

· Ensure long distance move success across stakeholders (movers, trucks, customers) ahead of move, day of, and post move · Oversee VIP customer moves and alert internal departments to set move up for success· Effectively communicate and solve problems with each stakeholder to ensure move success· Assist movers and trucks with internal issues and creatively problem solve in high stress situations · Report major stakeholder quality issues when appropriate · Assist in developing training material for new hires and in training process· Develop internal communication guide to connect my department with other internal departments· Constantly help to develop new strategies to better daily procedures through SalesForce by presenting new ideas, collecting data, and implementing new policies· Help to create new strategies for consistent issues using spreadsheets, presentations, and through SalesForce· Process mover bonuses/payouts and customer billing/invoices· Assisted in implementing bill of lading, origin packing list, and delivery receipts between customers and carriers

Chattanooga, Tennessee, United States

· Served as first point of contact for customers for pre move, day of, and post move issues· Developed understanding of Bellhop's services, policies, and procedures· Rescheduled moves, updated addresses, and confirmed precise move details through SalesForce· Assisted in developing canned email responses · Identified and resolved high stress service failures and customer complaints· Used company standards to make financial decisions in regards to minimize cost of mistakes · Helped to improve processes and add value to company· Handled customer escalations while still maintaining a standard of positive customer service

Chattanooga, Tennessee, United States

· Handled post move customer complaints and escalations· Used company guidelines to offer appropriate appeasements to satisfy customer while still maximizing move costs for company· Assisted in training new associates and in shadowing sessions for other departments· Documented complaints and reported service quality issues to appropriate internal departments · Assisted in outreach for internal and external customer reviews· Gathered necessary info from customers, movers, and carriers to process damage claims· Processed claims and offered settlements to customers using company's damage policy standards

Chattanooga, Tennessee, United States

· Developed and executed social media and marketing strategies for venue and numerous shows · Created and designed promotional material for venue including advertisements, show flyers, and more· Collaborated with other local artists and nonprofits to create new shows and fundraising events· Hired staff for particular events and assisted in creating budgets for each event · Monitored social media and created customer engagement programs such as email newsletters, loyalty programs, and more· Used social media marketing tools such as paid advertisements to reach relevant demographics for events· Managed events and creatively problem solved when any issues arose· Performed in various art and dance shows, along with directing others for specific events

Chattanooga, Tennessee, United States

· Supervised and trained associates· Assisted in interviewing and hiring new associates· Collaborated with associates on setting and achieving certain sales goals· Maintained displays to meet merchandise and monthly visual plans· Calculated daily and weekly budget in order to evaluate where store was in regards to regional sales goals· Assisted customers when necessary, ensuring a certain level of customer service · Resolved customer escalations and customer complaints· Took disciplinary action on associates when necessary · Performed daily tasks assigned by store manager accurately and effectively

Bachelor, Mass Communications

Activities and Societies: Honor Society Foundation, Public Relations Student Society of America, Dean's ListI specialized in studying.

Associate'S Degree, Media Technology, 4.0

Activities and Societies: National Technical Honor Society, Dean's List, Media Club member.I studied communications related information.