Who is Sam Rogers? Overview
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Quick answer
Sam Rogers is listed as Data Analyst at Ventia, based in Nerang, Queensland, Australia. AeroLeads shows a work email signal at nbnco.com.au and a matched LinkedIn profile for Sam Rogers.
Sam Rogers previously worked as Robotics & Automation Lead at Nbn® Australia and Activations Lead - TC4 Business Connect at Nbn™ Australia. Sam Rogers holds Bachelor Of Education (Bed), Primary Teaching from Southern Cross University.
Company email context
Email format at Ventia
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{first}{last}@nbnco.com.au
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AeroLeads found 1 current-domain work email signal for Sam Rogers. Compare company email patterns before reaching out.
Profile bio
About Sam Rogers
Passionate about Business, Process and People improvement in order to achieve business goals and metrics through analysis, trend tracking, end to end quality impacts through observation and continuous improvement initiatives through self healing.I have a strong knowledge of Telecommunication Products, Services and Systems from Retail to Wholesale spaces within the industry.Through engagement and initiatives with both onshore and offshore stakeholders, initiatives are driven at various levels to achieve team goals and share knowledge to enhance the customer experience whilst bringing financial and adherence based growth to the business to achieve a balance.
Listed skills include Customer Service, Crm, Sales, Mobile Devices, and 45 others.
Current workplace
Sam Rogers's current company
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11 roles
Sam Rogers work experience
A career timeline built from the work history available for this profile.
Robotics & Automation Lead
CurrentReporting to the Executive Manager Service Improvement, within the Strategy, Planning & Improvement Pillar.The Robotics & Automation Lead's objective is analyse and deliver tactical and strategic solutions to resolve business problems and reduce manual repeated efforts through automated solutions to the wider nbn business.
Dec 2022 - Present
Activations Lead - Tc4 Business Connect
Reporting to the Senior Manage of TC4 Business Connect, my role is to provide technical and process expertise to define requirements, implement and manage activation, RSP escalations and RSP enquiry activities within Connect with my expertise operational knowledge of Connect Services and focus on Customer Experience(CX). Working with nbn's Senior Network.
Oct 2020 - Dec 2022
Msp Performance Specialist
Dec 2019 - Oct 2020
Msp Performance Analyst
My role requires me to work with nbn™'s chosen MSP and monitor performance in order to achieve the company metrics and obligation to the government whilst providing a great Customer Experience.I support our partner by providing training, insights, process and operational improvement opportunities, reporting and automation opportunities;whilst working.
Nov 2018 - Dec 2019
Quality Analyst - Customer Connections & End User Enquiries & Complaints
I currently report to the Technical Team Lead of Quality for Customer Connections, whom oversee's the Quality for our Data Integrity, Manage Order Enquiries and Activate & Complete teams. These teams enable Retail Service Providers to be notified when Orders can be placed to connect their End Users, Raise enquiries or concerns regarding their orders placed.
Oct 2016 - Nov 2018
Senior Contact Centre Consultant
- Secondment role in Training Coordinator for HFC Technology within the Global Contact Centre (June 2016 - 6 Weeks)
- I had worked with HFC Stakeholders, Case Managers and Business Process owners in a constantly changing time frame to update training, procedures and relevant documents to be distributed to the applicable audiences and.
- The training package and associated documentation/procedure changes… Show more Secondment role in Training Coordinator for HFC Technology within the Global Contact Centre (June 2016 - 6 Weeks)
- The training package and associated documentation/procedure changes were prepared and delivered within a 5 week period to adhere to the commercial commitments of the national launch of the HFC technology.-Secondment as.
- Developed skills into Senior Consultant, acted in this role on a month-by month on need-of-centre basis and able to cover when necessary.
- Assist with providing coaching and training to new staff and inductees to specialst roles, including assistance with introduction of new systems and processes where possible.
Jun 2014 - Oct 2016
Business Consultant
Current
Self-Employed
Sep 2022 - Present
Telstra (Communications) Sales Specialist
General Sales person for JB Hi-Fi, Specializing in products for Telstra & Communication solutions, mainly consisting of providing Mobiles, Mobile Internet & Home Internet solutions on behalf of Telstra & providing support and Technical advise for these products.Being apart of JB Hi-FI I am able to offer an absolute solution, as I am able to also sell I.T.
May 2011 - Jun 2014
It Technician & Tutor
Self Employed
Computer & Entertainment support based after-hours.I provided complete setup services for new computers, networks, entertainment systems and also portable devices for personal and business services.As a Technician most of my business was doing system cleanup, antivirus and malware scans and removal, system performance enhancement, backup solutions and.
May 2009 - Dec 2013
Senior Sales Associate
Bluewater Communications (Optus Franchise)
Job mainly consisted of selling products on behalf of Optus ( Mobile & Home solutions) and also providing a level of Technical Support to customers.Being in a senior role I also took on administration work, this consisted of Cash Handling/Banking, Start & End of Day procedures in regards to the POS Systems, Contract Checking(making sure they were compliant.
May 2007 - May 2011
3 education records
Sam Rogers education
Bachelor Of Education (Bed), Primary Teaching
Southern Cross University
Year 12, Information Technology
Gloucester High School
Diploma, Applied Blockchain
FAQ
Frequently asked questions about Sam Rogers
Quick answers generated from the profile data available on this page.
What company does Sam Rogers work for?
Sam Rogers works for Ventia.
What is Sam Rogers's role at Ventia?
Sam Rogers is listed as Data Analyst at Ventia.
What is Sam Rogers's email address?
AeroLeads has found 1 work email signal at @nbnco.com.au for Sam Rogers at Ventia.
Where is Sam Rogers based?
Sam Rogers is based in Nerang, Queensland, Australia while working with Ventia.
What companies has Sam Rogers worked for?
Sam Rogers has worked for Ventia, Nbn® Australia, Nbn™ Australia, Self-Employed, and Jb Hifi.
How can I contact Sam Rogers?
You can use AeroLeads to view verified contact signals for Sam Rogers at Ventia, including work email, phone, and LinkedIn data when available.
What schools did Sam Rogers attend?
Sam Rogers holds Bachelor Of Education (Bed), Primary Teaching from Southern Cross University.
What skills is Sam Rogers known for?
Sam Rogers is listed with skills including Customer Service, Crm, Sales, Mobile Devices, Management, Microsoft Office, Account Management, and Sales Management.
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