- Prepared comprehensive test plans and scenarios for usability testing, ensuring thorough coverage of all aspects of the product- Executed test scenarios with precision, meticulously verifying the accuracy of new states, products, projects, and production problem corrections- Collaborated with business groups and developers to ensure a common, consistent product across all states, products, and lines of business for both internal and external system customers.- Documented requirements and software defects, facilitating effective communication between business users, business analysts, and developers for quality assurance.- Assumed a lead role, consulting and coordinating with the team to ensure testing was completed on target dates, maintaining efficiency and effectiveness in the testing process.

- Tested apps on different platforms (Android OS, iOS, Windows, etc.) for different clients- Detects, logs, and reports bugs, glitches, crashes, and visual issues using JIRA, Azure DevOps, etc.- Writing Test Cases/scenarios/plans and program training/documentation- Executes test cases under varying circumstances on Testrail, Excel, and Google sheets, Jira Zephyr, etc.- Trained new employees on several different projects, and made training documentation for each project- Took on lead responsibilities by reviewing, training, editing other co-workers’ work, and guiding test run efforts- Communicates with client developers as needed- Project types ranged from Healthcare, Government, Fitness, E-commerce, Financial, Entertainment, and Banking