Cloud Pre-Sales leader with over fifteen years experience assisting clients improve time to value in both the Private Sector (e.g. Mobile Telecommunications, Contact Center, and Omni-Channel Customer Experience Software as well as Public Sector (e.g. Federal and State agencies). Player/Coach focused on building and maintaining a world-class Pre-Sales team focused on a growth mindset by continuously developing the team’s skills to provide solutions to complex customer business and technical problems.Has sold, worked on, and managed multi-million dollar projects including mission critical Telco OSS/BSS rating, billing, and pre-paid charging systems as well as biometrics and Microservices based IT projects. Possesses a strong mix of both technical and business acumen with a demonstrated ability to develop client relationships. Great communicator and works well in a fast paced environment solving complex technical problems.Experience with Big Data Architectures, Network Function Virtualization (NFV), Software Defined Network (SDN) Architectures, Unified Communication software, Workforce Management software, along with DevOps methodologies and tool sets.Specialties/Certifications: AWS Certified Solutions Architect - Associate® & Professional®(AWS-SAA and AWS-SAP) | Certified Project Management Professional (PMP®) | Microsoft Certified Information Technology Professional - Enterprise Administrator (MCITP 2008®) | MCSE | Virtualization | Cloud | SaaS | Camtasia | Contact Center as a Service (CCaaS) | Workforce Management (WFM) | Interactive Voice Response (IVR) Software | Conversational AI (Amazon Lex, Google Dialogflow ES & CX, Genesys Dialog Engine) | Windows Servers | Linux (Red Hat, Fedora) | UNIX (Solaris, SCO) | VMWare | JSON | Java | JavaScript | C#.
Listed skills include Enterprise Architecture, Telecommunications, Pmp, Integration, and 46 others.