Sam Ali
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Sam Ali Email & Phone Number

Pre-Sales Engineering Leader @ Genesys Cloud Services | SaaS | AI | Telecom | Solution Architecture | Results Oriented | Solution Consulting | Problem Solver at Genesys
Location: Washington DC-Baltimore Area, United States, United States 12 work roles 2 schools
1 work email found @openet.com 1 phone found area 531 LinkedIn matched
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Work email s****@openet.com
Direct phone (531) ***-****
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Current company
Role
Pre-Sales Engineering Leader @ Genesys Cloud Services | SaaS | AI | Telecom | Solution Architecture | Results Oriented | Solution Consulting | Problem Solver
Location
Washington DC-Baltimore Area, United States, United States
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Who is Sam Ali? Overview

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Quick answer

Sam Ali is listed as Pre-Sales Engineering Leader @ Genesys Cloud Services | SaaS | AI | Telecom | Solution Architecture | Results Oriented | Solution Consulting | Problem Solver at Genesys, a company with 1 employees, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a work email signal at openet.com, phone signal with area code 531, and a matched LinkedIn profile for Sam Ali.

Sam Ali previously worked as Director, Solution Consulting at Genesys and Senior Manager, Pre-Sales Engineering | Channels at Genesys. Sam Ali holds Master Of Business Administration - Mba, Finance from The George Washington University.

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Email format at Genesys

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{first}.{last}@openet.com
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Profile bio

About Sam Ali

Cloud Pre-Sales leader with over fifteen years experience assisting clients improve time to value in both the Private Sector (e.g. Mobile Telecommunications, Contact Center, and Omni-Channel Customer Experience Software as well as Public Sector (e.g. Federal and State agencies). Player/Coach focused on building and maintaining a world-class Pre-Sales team focused on a growth mindset by continuously developing the team’s skills to provide solutions to complex customer business and technical problems.Has sold, worked on, and managed multi-million dollar projects including mission critical Telco OSS/BSS rating, billing, and pre-paid charging systems as well as biometrics and Microservices based IT projects. Possesses a strong mix of both technical and business acumen with a demonstrated ability to develop client relationships. Great communicator and works well in a fast paced environment solving complex technical problems.Experience with Big Data Architectures, Network Function Virtualization (NFV), Software Defined Network (SDN) Architectures, Unified Communication software, Workforce Management software, along with DevOps methodologies and tool sets.Specialties/Certifications: AWS Certified Solutions Architect - Associate® & Professional®(AWS-SAA and AWS-SAP) | Certified Project Management Professional (PMP®) | Microsoft Certified Information Technology Professional - Enterprise Administrator (MCITP 2008®) | MCSE | Virtualization | Cloud | SaaS | Camtasia | Contact Center as a Service (CCaaS) | Workforce Management (WFM) | Interactive Voice Response (IVR) Software | Conversational AI (Amazon Lex, Google Dialogflow ES & CX, Genesys Dialog Engine) | Windows Servers | Linux (Red Hat, Fedora) | UNIX (Solaris, SCO) | VMWare | JSON | Java | JavaScript | C#.

Listed skills include Enterprise Architecture, Telecommunications, Pmp, Integration, and 46 others.

Current workplace

Sam Ali's current company

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Genesys
Genesys
Pre-Sales Engineering Leader @ Genesys Cloud Services | SaaS | AI | Telecom | Solution Architecture | Results Oriented | Solution Consulting | Problem Solver
2001 Junipero Serra Blvd., Daly City, CA 94014, us
Website
Employees
1
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12 roles · 24 years

Sam Ali work experience

A career timeline built from the work history available for this profile.

Director, Solution Consulting

Current

Menlo Park, CA, US

Lead and coach a Channel Pre-Sales Engineering team responsible for $XXX Million in annual ACV for Genesys AI, CCaaS, UCaaS, Digital, and Journey Analytics.Implement strategic field readiness initiatives for Genesys integration into Salesforce Service Cloud resulting in pipeline growth of XXX% over 12 months.Launch programs for standardized Pre-Sales.

Feb 2023 - Present

Senior Manager, Pre-Sales Engineering | Channels

Menlo Park, CA, US

Recruited, hired, ramped, and managed a team of SaaS Pre-Sales Engineers.Drove industry-centric solutions with partner and customers.Prioritized feedback on product features, competition, and processes and collaborate with Product Management and other cross-functional stakeholders to deliver positive and measurable results to identified GAPs.Ensured team's.

Feb 2022 - Feb 2023

Manager, Partner Solutions Consulting

Menlo Park, CA, US

Led a team of North America Channel Partner Pre-Sales team supporting Resellers.Acted as a Player-Coach for Pre-Sales team in consultative selling, relationship building, and defining recommend solutions and RESTful API integrations to leading CRM’s, ERP, and HRIS systems.Introduced new Sales Engineering approaches, programs, and methodologies to exceed.

Jan 2020 - Feb 2022

Principal Solutions Consultant

Menlo Park, CA, US

Led technical RFP responses.Established trusted advisor relationships with C level stakeholders with Discovery, Design, TCO, and Architecture sessions.Created and facilitate custom demonstrations while outlining ROI and technical benefits for audiences with diverse technical and business backgrounds.Developed NLU Chat Bots leveraging multiple AI.

Jun 2018 - Jan 2020

Senior Solution Architect

Chesterfield, MO, US

Understand client's business drivers, technical requirements, as well as current Eco-System and architect complex solutions that meet the client's current and future needs.Managed Proof of Concept (PoV/PoC) implementations & facilitate demonstrations.Worked with Sales Directors to ensure the client's business & technical needs were met, documented and.

Sep 2009 - Jun 2018

Technical Project Manager

Ashburn, Virginia, US

Managed a portfolio of Service Oriented Architecture (SOA) and National Information Exchange Model (NIEM) Standards-based XML projects on behalf of the DOJ’s Bureau of Justice Assistance (BJA) assisting state and local governments develop ways to share information between homeland security, justice and public safety disciplines. Managed the beginning.

Sep 2007 - Sep 2009

Technical Product Manager - Mapquest & Aol News

Aol

New York, NY, US

Managed numerous highly visible products including AOL News and MapQuest.com in a matrixed environment within AOL’s Portal Services Systems Operations and Web Hosting division.Interfaced with technical and product leadership within various divisions along with external customers and third party software vendors to gather requirements for technical product.

Jan 2007 - Sep 2007

Systems Engineering & Support Lead - Federal Accounts

Morristown, New Jersey, US

Led a Systems Engineering and support team responsible for operations of the US Department of Justice’s Automated Booking System (JABS).Supervised the design, configuration and integration of Booking System Servers.Fostered client relationships with U.S. DOJ.Developed system requirements in conjunction with Program Management Office (PMO) and United States.

Jun 2005 - Jul 2007

Systems Engineer

Morristown, New Jersey, US

Configured and operated three USDOJ lab environments simulating production consisting of Java, Visual Basic, web-based applications and Windows Server environments.Facilitated development and testing efforts within the environment. Equipment included (but not limited to) Windows 2000 Servers, Exchange 2000, Cisco Catalyst Series 1900 and 2950 switches..

Feb 2004 - Jun 2005

Business Analyst & Implementation Consultant

Waltham, MA, US

Generated detailed technical/operational documentation for various clients pertaining to current operations and procedures within the organization's Telecom billing departments.Created complex SQL queries to obtain client specific data (not obtainable by the clients through the Normal User Applications) from an Oracle database. Debugged and provided Hot.

Jul 2002 - Feb 2004

Research Analyst (Usatoday.Com Digital Marketing Division)

Mclean, VA, US

2002 - 2002

Dns Support Analyst

Jacksonville, Florida, US

Supported and monitored Global DNS registry errors through UNIX OS applications.Resolved technical issues through various troubleshooting techniques and documented resolutions in a Remedy ticket tracking system.Re-routed and re-pointed Domain Name Servers based on client requests.Developed client relation review surveys for enterprise clients.

Jun 1998 - Jul 1999
Team & coworkers

Colleagues at Genesys

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2 education records

Sam Ali education

Master Of Business Administration - Mba, Finance

The George Washington University

B.S., Computer Science

George Mason University
FAQ

Frequently asked questions about Sam Ali

Quick answers generated from the profile data available on this page.

What company does Sam Ali work for?

Sam Ali works for Genesys.

What is Sam Ali's role at Genesys?

Sam Ali is listed as Pre-Sales Engineering Leader @ Genesys Cloud Services | SaaS | AI | Telecom | Solution Architecture | Results Oriented | Solution Consulting | Problem Solver at Genesys.

What is Sam Ali's email address?

AeroLeads has found 1 work email signal at @openet.com for Sam Ali at Genesys.

What is Sam Ali's phone number?

AeroLeads has found 1 phone signal(s) with area code 531 for Sam Ali at Genesys.

Where is Sam Ali based?

Sam Ali is based in Washington DC-Baltimore Area, United States, United States while working with Genesys.

What companies has Sam Ali worked for?

Sam Ali has worked for Genesys, Amdocs, Ijis Institute, Aol, and Avaya.

Who are Sam Ali's colleagues at Genesys?

Sam Ali's colleagues at Genesys include Genesys Latam, Cynthia C., Moha Alahmadi, B.Tech., M.Sc., Phd, Sudipta Ghosh, and Zulhanifah Razak.

How can I contact Sam Ali?

You can use AeroLeads to view verified contact signals for Sam Ali at Genesys, including work email, phone, and LinkedIn data when available.

What schools did Sam Ali attend?

Sam Ali holds Master Of Business Administration - Mba, Finance from The George Washington University.

What skills is Sam Ali known for?

Sam Ali is listed with skills including Enterprise Architecture, Telecommunications, Pmp, Integration, Solaris, Program Management, Enterprise Software, and Solution Architecture.

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