Information Technology Technician
Exanet Consulting
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Sam Sem Email & Phone Number
Information Technology Technician
at
Exanet Consulting
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✓ Verified Jul 2026
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Profile completeness 86%
Current company
Exanet Consulting
Role
Information Technology Technician
Location
Toronto, Ontario, Canada
Who is Sam Sem? Overview
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Quick answer
Sam Sem is listed as Information Technology Technician at Exanet Consulting, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Sam Sem.
Sam Sem previously worked as Computer Technician and Business Consultant Services at Ion Results and Computer Technician / Business Consultant Services at Ion Results. Sam Sem holds Dimploma, Cybersecurity And Threat Managment from Seneca Polytechnic.
Profile bio
About Sam Sem
Sam Sem is a Information Technology Technician at Exanet Consulting.
Current workplace
Sam Sem's current company
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Exanet Consulting
4 roles
Sam Sem work experience
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Computer Technician And Business Consultant Services
Ion Results
Computer Technician / Business Consultant Services
Ion Results
Designed and updated organization’s website in HTML using Adobe Dreamweaver and using FTP to transfer the updated files to serverOn-site customer computer diagnostics / repairsBackup customer sensitive information using various method such as harddrive reader, USB, DVDs and external harddrivesHome router troubleshooting, configuration and implementationFresh install of operating systems (Windows 7, Windows 8, Windows 10 and MacOS)Hardware and software installation and upgradeGeneral computer and network troubleshootingCreation of client's business card, flyers and websites
Desktop Support Analyst
Ion Results Incorporated
Ion Results (contract for WIND Mobile)Support/troubleshoot clients' issues related to desktop, laptops, Citrix, remote VPN access, and telephone system in corporate and retail locationsAnswer, evaluate, prioritize, and resolve incoming assigned service tickets from users who are experiencing problems with hardware, software, networking, and other computer-related technologiesTroubleshoot virus, spyware, malware and escalate ransomeware to securityProficient with Microsoft System Center Configuration Manager (SCCM), Active Directory and Group PolicyApplication and configuration deployment using SCCMCoordinating deployment of new desktop equipment to end users as part of equipment refresh project. Included all communication with end users, backup and restore of data, imaging equipment (SCCM) and handover.Log, track, and manage all work activities using the ServiceNow platformRespond to end-user support requests made through telephone calls, e-mails, and in-person, in some cases drive to retail locationsTroubleshoot users’ networks, equipment, software and services over the phone, in person and using remote control technologies (SCCM)Supported all computing aspects in national wide retail stores network. Deployment and troubleshooting of point of sale hardware, point of sale software IQMetrix (RQ4), and network connectivity to the Corporate LANSupported users with corporate policies and procedures in reference to obtaining access and permissionsResponsible for user on-boarding and off-boarding activities. Administered user access in Active directory, Oracle Financials, IQMetrix point of sale, Singleview Billing, and VPN
Mar 2015 - Sep 2016
2 education records
Sam Sem education
Dimploma, Cybersecurity And Threat Managment
Diploma, Computer Networking And Technical Support
FAQ
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What company does Sam Sem work for?
Sam Sem works for Exanet Consulting.
What is Sam Sem's role at Exanet Consulting?
Sam Sem is listed as Information Technology Technician at Exanet Consulting.
Where is Sam Sem based?
Sam Sem is based in Toronto, Ontario, Canada while working with Exanet Consulting.
What companies has Sam Sem worked for?
Sam Sem has worked for Exanet Consulting, Ion Results, and Ion Results Incorporated.
How can I contact Sam Sem?
You can use AeroLeads to view verified contact signals for Sam Sem at Exanet Consulting, including work email, phone, and LinkedIn data when available.
What schools did Sam Sem attend?
Sam Sem holds Dimploma, Cybersecurity And Threat Managment from Seneca Polytechnic.
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