Senior Product Manager | Ai & Automation Lead
Current■ Automation and Efficiency Gains: Led an RPA project to automate the lead processing workflow, achieving an impressive 95% data input accuracy. This initiative saved over 7,000 manual hours annually, translating into $200,000 in reduced labor costs. Defined a clear product roadmap and coordinated across multiple teams, using JIRA to streamline the process.■ AI-Powered Tax Solution: Spearheaded the development of the IRS Tax Transcript service by integrating AI to automate tax document… Show more ■ Automation and Efficiency Gains: Led an RPA project to automate the lead processing workflow, achieving an impressive 95% data input accuracy. This initiative saved over 7,000 manual hours annually, translating into $200,000 in reduced labor costs. Defined a clear product roadmap and coordinated across multiple teams, using JIRA to streamline the process.■ AI-Powered Tax Solution: Spearheaded the development of the IRS Tax Transcript service by integrating AI to automate tax document retrieval. This reduced processing time by 80% and cut closing costs by 30%, significantly enhancing client satisfaction and operational efficiency.■ Wealth Management Platform Launch: Directed the creation of an RIA service platform that boosted client financial health scores by 25% while diversifying revenue streams by 20%, showcasing Visionet’s commitment to client-centric solutions.■ Data-Driven CRM Dashboard: Built a CRM dashboard tailored for relationship managers, improving client engagement by 30% and unlocking a 20% revenue increase potential. The tool provided critical insights that empowered relationship managers to prioritize high-impact client interactions.■ HR Chatbot Development: Led the design and deployment of an AI-powered HR Chat Bot, integrated with Microsoft Teams, reducing HR ticket volume by 60% and slashing response times by 50%, resulting in enhanced employee experience and streamlined HR operations. Show less